Marketing Development Representative

November 25

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PerfectServe

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Healthcare Insurance • SaaS

PerfectServe is a healthcare technology company that specializes in clinical communication and collaboration solutions. The company provides tools to improve communication between healthcare professionals, streamline clinical workflows, and enhance patient engagement. Its products include medical answering services, provider scheduling, and a healthcare operator console, all designed to ensure effective and secure communication across care settings. PerfectServe aims to reduce administrative burdens and support provider wellness while maintaining compliance with industry regulations. Trusted by over 30,000 healthcare organizations, PerfectServe integrates with existing healthcare systems to optimize provider scheduling, improve patient and family communication, and enable virtual care.

201 - 500 employees

Founded 2003

⚕️ Healthcare Insurance

☁️ SaaS

💰 Private Equity Round on 2018-05

📋 Description

• Qualify and nurture inbound leads generated through marketing campaigns, converting them into sales-ready opportunities for the sales team. • Provide feedback to the Marketing team on lead quality, campaign performance, and messaging effectiveness. • Respond promptly to inbound inquiries via phone, chat, email, and web forms, ensuring a positive first impression of PerfectServe. • Conduct discovery conversations to understand prospect needs, patient flow issues, provider frustrations, and overall objectives. • Educate prospects on PerfectServe solutions and match their needs to appropriate products and services. • Schedule qualified meetings between prospects and sales representatives based on established criteria. • Maintain accurate and up-to-date records of all prospect interactions and lead status in Salesforce CRM. • Collaborate with Marketing to support campaign launches and provide insights for content development. • Maintain a strong knowledge of all PerfectServe products, services, and value propositions. • Meet and exceed monthly targets for lead qualification, conversion rates, and meeting bookings.

🎯 Requirements

• Motivated, competitive, and hardworking with a desire to grow with a company. • Ability to create a great first impression and provide a PerfectServe experience. • Salesforce experience preferred, not required. • Possess excellent communication skills and demonstrate professional etiquette in all forms of communication. • Not afraid of the phone or hearing ‘no thanks.’ • Pleasantly persistent and able to get to ‘yes’ in a sales conversation. • Ambitious and open to coaching and new ideas. • Energized by a fast-paced environment. • Embody PerfectServe core values: collaboration, purpose, innovation, service, integrity, inclusion.

🏖️ Benefits

• Remote first work environment • Health, Dental, Vision, Life and Disability Insurance options available day one. • 401K - with match and immediately vested. • 17 company holidays, 2 floating holidays plus competitive paid time off policy • Internal Advancement Opportunities