Senior Technical Account Manager

October 16

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Perforce Software

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Enterprise • SaaS • Productivity

Perforce Software is a leading company specializing in software development tools that enhance DevOps capabilities. Their comprehensive suite of products includes version control systems, such as Helix Core, which facilitate efficient data and code management. Perforce offers solutions for agile project management, continuous software quality, and platform automation, with a focus on improving security and compliance. Their tools are widely used in industries like automotive, finance, and game development, making them essential for organizations seeking to optimize development speed and quality without compromising on security. Perforce's products support a range of needs from digital asset management to Java application development, demonstrating their ability to cater to diverse software development requirements and provide significant business value through enhanced productivity and collaboration.

1001 - 5000 employees

Founded 1995

🏢 Enterprise

☁️ SaaS

⚡ Productivity

📋 Description

• Passionate about problem solving and have a background that includes debugging and troubleshooting • Maintains a constructive and composed focus facing and overcoming tough situations. • Credible inside and outside of Puppet due to skills, knowledge and ability to communicate cross functionally and at different levels within an organization • Strong consultative skills that guide and influence decisions • The ability to work in an international, fast-growing environment • The ability to understand and embrace DevOps and its impact in the computing world • Partners productively with support engineers to troubleshoot and diagnose customer problems • Advocates for customers and product quality within the development and product management organization • Exceptionally flexible and can context switch without disrupting a positive disposition. • Knowledge of data center management, systems management, and monitoring, networking & security • Large scale infrastructure experience

🎯 Requirements

• An Undergraduate in Computer Science/IT/Engineering or equivalent gained elsewhere. • Solid verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels • A collaborative and team-focused mindset, with a willingness to approach new situations • Loves customers and takes personal pride and ownership to make them successful • Unix &/or Linux SysAdmin or DevOps background, including: • Programming skills (Ruby, Python, etc) • Unix and/or Linux SysAdmin, including automation • Experience with some of the following technologies: • Git and git-based version control • Public and Private Clouds (AWS, Azure, Openstack, VMware, Kubernetes, GCP) • Continuous Integration (Jenkins, Bamboo, or others) • Experience working in the software development or CI/CD domains • Experience in customer sales/service • Windows administration experience, including Microsoft PowerShell • Knowledge and understanding of DevOps culture • Understanding of Salesforce or other Sales management platforms • Fluent in both German and English