Field Service Manager

November 26

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

🦞 Maine – Remote

Although this job is listed in Maine, this company may be open to hiring remote in other states.

+5 more states

🦌 Connecticut – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote

💵 $106k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

PerkinElmer

WebsiteLinkedInAll Job Openings

Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

5001 - 10000 employees

Founded 1938

🔬 Science

💊 Pharmaceuticals

⚕️ Healthcare Insurance

📋 Description

• Lead partnership with the customer operations leads to deliver on the contractual obligations of customer agreements • Partner with customers to understand their service needs and goals to support in the delivery of service and drive custom sales solutions • Invest time developing relationships on an individual basis with key customer contacts to assess the customer value drivers at multiple levels of the organization • Manage and drive profitable business growth of the service plan for customer accounts in alignment with business KPI’s • Identify key market/customer opportunities for growth and develop metrics and action plans to grow stronger customer relationships • Integrate product and service initiatives with resource deployment • Coordinate and consolidate a comprehensive analysis of area business and marketplace to support the business plan process and establish short- and long-term goals • Promote teamwork within the service and sales organization to maximize opportunities for the growth of PerkinElmer • Recruit, hire and retain top talent • Proactively and routinely identifies a pool of high potential candidates to fill open and future service positions • Coach and motivate • Expand ways to overcome service business challenges and improve performance • Train and develop • Identifies ongoing team training to address service support improvement opportunities to reduce costs and maximize profitability • Manage performance issues • Drives succession planning through active support and deployment of the performance management process • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

🎯 Requirements

• Bachelor’s degree in business administration or equivalent combination of education and experience • 6 years of related experience in field service management OR Associates degree in Business Administration or equivalent combination of education and experience and 8 years of related experience in field service management • Ability and willingness to travel • Valid driver’s license • Ability to follow written and verbal directions, read and understand technical bulletins and service manuals

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities