Solutions Engineer – EMEA

October 7

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Photoroom

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eCommerce • B2B • Media

Photoroom is a platform that enables users to create professional images easily through its AI-driven photo and design editing tools. It caters to businesses of all sizes, helping them produce high-quality visuals for e-commerce, marketing, and social media without requiring professional design skills. With features like background removal, image resizing, and batch editing, Photoroom streamlines visual content production to enhance business performance.

11 - 50 employees

Founded 2019

🛍️ eCommerce

🤝 B2B

📱 Media

📋 Description

• Partner with the Sales team to lead technical discovery, run demos, and build proofs of concept that showcase the value of our platform. • Act as a trusted technical advisor to prospective and existing enterprise customers. • Design and propose tailored integration solutions based on each customer’s tech stack, goals, and product roadmap. • Own the technical implementation experience—from onboarding to deployment—ensuring a smooth and efficient integration process. • Create high-quality documentation, including API references, integration guides, and tutorials. • Capture customer feedback and collaborate with Product and Engineering to inform our roadmap. • Identify and document common use cases, integration patterns, and troubleshooting steps to enable internal teams.

🎯 Requirements

• 5+ years of experience in a technical pre-sales, solutions engineering, or customer-facing technical role, ideally within a SaaS or API-first company. • Hands-on experience working with RESTful APIs and are proficient in tools such as Postman, Swagger/OpenAPI, and basic scripting or integration logic. • Hands-on coding experience with languages such as Python, JavaScript, or similar, and can write scripts, build proof-of-concept integrations, and troubleshoot technical implementations alongside customers and internal teams. • Created technical documentation, integration guides, or implementation playbooks, and can explain complex concepts clearly to both technical and non-technical audiences. • Confident in running live demos and technical deep dives with stakeholders across engineering, product, and business functions. • Independently scope and propose integration solutions based on a client’s tech stack, requirements, and constraints. • A track record of collaborating closely with engineering teams to relay customer feedback and influence the product roadmap. • Manage multiple projects simultaneously and consistently deliver on time with a high level of attention to detail. • Fluent in English (written and spoken); fluency in other languages is a plus. • Bonus: Experience with computer vision, ML-based image generation, or media infrastructure (e.g., working with images, graphics, or content delivery pipelines).

🏖️ Benefits

• Work flexibly from anywhere in Europe within a 3-hour flight from Paris (HQ) • Regular team gatherings, including in-person onboarding in Paris (1-2 weeks), yearly company offsite and team retreat, quarterly in-person meetings (monthly during probation period), and social events like winter party and hackathons. • 30 days annual leave plus local public holidays • Competitive equity package with stock options/BSPCE, giving you ownership in our growing company • €1000 one-time home office grant OR €400 per month co-working space stipend • €1,000 annual learning and development budget for training, courses, books, and skill development • Private health insurance • Access to personalised mental health support, including 1:1 sessions with therapists or coaches, self-care tools, and well-being resources via MokaCare • Sports and cultural activities reimbursement • Relocation support (up to 10k) available for those choosing to move to France, including apartment finding and visa assistance.