Technical Customer Success Manager

3 days ago

🗣️🇫🇷 French Required

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Logo of Photoroom

Photoroom

eCommerce • B2B • Media

Photoroom is a platform that enables users to create professional images easily through its AI-driven photo and design editing tools. It caters to businesses of all sizes, helping them produce high-quality visuals for e-commerce, marketing, and social media without requiring professional design skills. With features like background removal, image resizing, and batch editing, Photoroom streamlines visual content production to enhance business performance.

11 - 50 employees

Founded 2019

🛍️ eCommerce

🤝 B2B

📱 Media

đź“‹ Description

• Responsible for the end-to-end experience of our Enterprise customers • Monitor product usage and adoption within customer accounts • Build and maintain strong relationships with key stakeholders • Partner closely with sales, product, and engineering teams

🎯 Requirements

• Proven ability to build relationships and optimize customer accounts in SaaS environments • Passion for creating high-quality visuals • Understanding of technical frontend and backend development concepts • Experience with adjacent technologies such as DAM, PIM, etc. is a plus • Effective and clear communicator

🏖️ Benefits

• Flexibility: ability to work from anywhere in Europe • Substantial relocation support up to €10,000 • Quarterly company retreats • Flexible working hours

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