Franchise Sales Associate

3 days ago

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PickleRage

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As America's fastest-growing chain of indoor pickleball clubs, PickleRage provides both novice and advanced players with a dynamic space to play, connect, and embrace the Pickle-rageous spirit. Our world-class social, tournament, and instructional programs ensure an unforgettable experience for players across the U.S., uniting communities through the joy of pickleball. With over 500 locations planned in the next 5 years, PickleRage is poised to dominate the pickleball world. Our mission is to create the market-leading neighborhood pickleball club, offering the best-in-class experience for members and players alike.

2 - 10 employees

📋 Description

• Respond to inbound franchise leads within established timelines (“speed to lead”). • Conduct introductory calls to assess motivation, financial qualifications, timeline, and operational fit. • Guide qualified candidates into the formal process: Webinar → Operations Call → VP Call → Discovery Day → Franchise Agreement. • Schedule next-step calls and ensure prospects understand expectations. • Maintain accurate records for all leads in HubSpot (or applicable CRM). • Update lead statuses, call notes, follow-up tasks, and progression milestones. • Monitor engagement (webinar attendance, email opens, FDD receipt, etc.). • Ensure consistent communication to keep candidates moving through due diligence. • Deliver a polished, professional first impression of PickleRage. • Clearly explain the brand, investment range, protected territory model, and process steps. • Provide candidates with resources: webinar links, brochures, FDD access instructions, and scheduling links. • Maintain strict adherence to franchise sales compliance (no earnings claims, no FDD interpretation, etc).

🎯 Requirements

• 1–3 years in inside sales, franchise development support, call center, or lead qualification. • Strong written and verbal communication skills. • Professional phone presence with the ability to build rapport quickly. • Excellent organization and multitasking abilities. • Experience using CRM systems (HubSpot preferred). • High attention to detail and comfort managing multiple active candidates simultaneously. • Experience in franchising, real estate, fitness, wellness, pickleball, or hospitality industries (preferred). • Understanding of franchise compliance rules (preferred). • Event or hospitality coordination experience (preferred).

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Disability Insurance • Other voluntary benefits