Associate, Financial Operations

November 21

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Logo of Pilot.com

Pilot.com

Finance • B2B • SaaS

Pilot. com is a leading provider of back-office services for startups and small businesses in the United States. Specializing in bookkeeping, CFO services, and tax preparation, Pilot. com offers tailored financial solutions to help businesses establish a strong financial foundation and achieve sustainable growth. Their expertise extends to various industries, including consumer goods, retail, and professional services. With a team of over 250 US-based accountants and finance specialists, Pilot. com is dedicated to delivering scalable and tech-forward solutions, ensuring seamless integration with existing business tools. They are renowned for their deep industry knowledge and commitment to client success.

51 - 200 employees

💸 Finance

🤝 B2B

☁️ SaaS

📋 Description

• Execute day-to-day operational tasks for our clients including payroll processing, benefits administration, AP/AR workflows, and equity grant tracking • Apply operational best practices and support implementation of systems like Gusto, Rippling, Deel, Carta, and Bill.com • Communicate with clients regularly to provide updates and address their operational needs • Be part of the world's preeminent operational services tech-enabled firm - a trusted partner for our clients on their most important operational decisions • Conduct research on operational tools and best practices required for customer service delivery • Keep operational projects on track with ongoing monitoring and status updates • Support successful compliance requirements by tracking deadlines and ensuring timely completion • Execute the strategies to address areas of opportunity within Pilot Financial Operations • Implement improvements in operational and business KPIs for Financial Operations • Recommend and drive process improvements to maximize accuracy and efficiency within our offering

🎯 Requirements

• 1-2 years of relevant operational experience; previous experience in back-office operations, startup operations, or a fast-growing company environment is a plus • Experience with operational tools such as Gusto, Rippling, Bill.com, or similar platforms preferred • Advanced Excel skills with the ability to swiftly and effectively translate ambiguity into succinct outputs (Notion experience a plus) • Highly detail-oriented with the ability to consume and process large amounts of operational information • Excellent verbal and written communication skills • High attention to detail and ability to deliver accurate, high-quality outputs with minimal revisions • Highly entrepreneurial and able to thrive in an ambiguous, fast-paced, and cross-functional environment • Systematic thinker and able to carry out rigorous problem-solving as a self-starter • A proven ability to build strong collaborative working relationships with the immediate team • This position is only available for remote employment in the United States in the following states: CA, GA, NY, NC, TN, TX, and WA

🏖️ Benefits

• Flexible vacation/time-off policy • All federal holidays are observed • Competitive benefits package including wellness benefits such as Spring Health, Headscape, One Medical, Aaptiv and Rightway • Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks • 401(k) plan

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