ServiceNow Developer

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March 10

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Pivotal Solutions

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HR Tech • Recruitment • Staffing

Pivotal Solutions is a staffing and recruiting company that specializes in providing direct hire, contract-to-hire, and contract staffing solutions. Since its inception in 2002, Pivotal Solutions has successfully placed over 10,000 candidates with a diverse set of clients ranging from Fortune 500 companies to small startups across various industries. The company focuses on matching quality candidates with employers in sectors such as IT & Technology, Accounting & Finance, Engineering & Construction, Healthcare, and Legal, ensuring that the recruitment process is seamless and efficient for both job seekers and companies.

51 - 200 employees

Founded 2002

👥 HR Tech

🎯 Recruiter

📋 Description

• This is a remote position. • Customize Service Now applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow. • Collaborate effectively with other Service Now administrators to develop solutions and handle general updates and configuration changes/requests. • Conduct detailed analysis of system interactions to determine technical solutions and resolves problems which are cost effective and consistent with user needs, system capacities and capabilities. • Ensure the latest release of Service Now application is implemented in a timely manner with minimal or no disruption to IT operations. • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools. • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible. • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments. • Gather and document user and process requirements, functional requirements, and develop technical requirements. • Develop workflow customizations, and support the Service transformation teams. • Identify problems related to primary financial software and determine corrective action. • Work with Service Desk and/or Application Support Specialists to troubleshoot complex problems and user issues.

🎯 Requirements

• 2+ years’ experience in at least 2 of the following development using Java/J2EE, HTML, C#/C++/C, Perl, Python, JavaScript/AJAX, or VB/.NET • 2+ years’ experience of hands-on in configuring Service Now • 2+ years’ in agile delivery methodologies • 2+ years’ experience with client/server and applications system architectures and migration • ITIL or Service Now certification • Experience in loading the data into ServiceNow using import sets • Experience in Integrating External Web services and SOAP based Web services, API and emails • Excellent written and verbal communication skills • Excellent analytical skills • Excellent project management and time-management skills • Strong problem-solving skills • Ability to present technical information in a way that non-technical management and staff will understand • Focus on quality and attention to detail