Finnish Customer Service Support Representative

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February 10

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Plugged.HR

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HR Tech • Recruitment • B2B

Plugged. HR is a company focused on enhancing the recruitment process through the use of cookies and tracking technologies. They aim to improve the browsing experience for users on their website by offering personalized content and targeted advertisements, while also analyzing website traffic. The services provided are geared towards both candidates and employers, facilitating job applications and recruitment processes.

0 - 1 employees

Founded 2024

👥 HR Tech

🎯 Recruiter

🤝 B2B

📋 Description

• Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce! • Be the first point of contact for customer and client requests. • Answer inquiries from retailers, merchants, and shop owners related to their POS devices. • Discover and troubleshoot issues, guiding customers toward desired outcomes. • Resolve issues efficiently, ensuring customer satisfaction. • Strive for excellence in every customer interaction, promoting increased product usage and loyalty. • Commit to meeting personal and team targets.

🎯 Requirements

• Fluency in Finnish and very good use of English (both written and spoken). • Prior work experience in a customer support role is advantageous. • Exceptional communication skills, soft skills, and a problem-solving mentality. • Familiarity with Android OS, advanced PC skills, and a willingness to learn. • Demonstrate genuine ownership and an unbreakable team spirit. • Thrive in a fast-paced environment.

🏖️ Benefits

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)) • Competitive monthly salary + 2 extra salaries per year • Health care benefits and numerous other discounts • Full training by certified instructors • Professional growth & development opportunities • Special events as well as community & social responsibility initiatives • Free online Greek language courses • Work for a Great Place to Work-Certified Company that fosters diversity.