Customer Operations

Job not on LinkedIn

🕒 September 24, 2025

🏢🏡 Mississauga – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of PointClickCare

PointClickCare

WebsiteLinkedIn

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

Healthcare Insurance • SaaS • Enterprise

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• Join PointClickCare's Customer Operations talent community to be considered for future roles • Receive updates about openings in Operations - Customer Support, Professional Services, Educational Services, Implementation, and Vendor Integration Services (VIS) • Participate in onboarding, team events, and semi-annual/annual meetings (may require travel to Mississauga and/or Salt Lake City) • Engage with continuous development and AI-enabled workflows to support innovation in healthcare

🎯 Requirements

• Customer Operations Professional working in Healthcare, SaaS, or Enterprise Software • Willingness to travel to Mississauga and/or Salt Lake City for onboarding and team events • Reside within commutable distance to the office/location specified if role is Hybrid (when applicable) • Passion for Healthcare and making a positive difference in people’s lives

🏖️ Benefits

• Benefits starting from Day 1! • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!

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