Senior Application Engineer (Salesforce Agentforce AI)

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August 12

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PointClickCare

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Healthcare Insurance • SaaS • Enterprise

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

📋 Description

•At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. •With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.  • At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

🎯 Requirements

•Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. •Experience creating intelligent process automations using tools like Power Automate or others •Solid experience creating test automations for Salesforce and other platforms •Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc. •Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.) •Proficient in DevOps processes and tools (e.g., Copado, AutoRabit) •Proficient in GITHUB and troubleshooting standard versioning and DevOps issues •Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions •Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT) •In-depth understanding of Salesforce data models, security, and governor limits •Excellent organization, critical-thinking and self-management skills •A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others •Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations •Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view •Proven experience as a great Intermediate Application Engineer •Certifications: • oSalesforce Certified Agentforce Specialist • oSalesforce Certified Platform Developer I & II (required) • oSalesforce Advanced Administrator certification (required) • oSalesforce Certified Application/Systems Architect (desired) •BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience)

🏖️ Benefits

• Benefits starting from Day 1! • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!