Enterprise Customer Account Manager

🕒 June 26

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PointFive

51 - 200 employees

Founded 2023

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $20M Series A - PointFive on 2024-11

SaaS • B2B • Artificial Intelligence

PointFive is a cloud and AI efficiency platform that detects deep cloud waste and automates remediation to reduce infrastructure and AI spending. It provides agentic remediation, engineering-grade IaC fixes, and workflow integrations to bridge FinOps and engineering teams, analyzing multi-cloud (AWS, Azure, GCP), Kubernetes, Snowflake, Databricks and AI platforms. PointFive is offered as a SaaS solution focused on delivering fast ROI, continuous optimization, and AI-driven findings-to-fixes for enterprise customers.

📋 Description

• Primary point of contact for assigned enterprise accounts. • Build multi-level relationships across DevOps, FinOps, Engineering, Finance, and Exec stakeholders. • Maintain clear account plans with renewal and expansion strategy. • Own all renewals, negotiations, and forecasting. • Identify and close expansion (new BUs, increased usage, new modules). • Navigate pricing, legal, and procurement workflows. • Partner with SE to ensure strong onboarding and time-to-value. • Proactively manage risk and protect revenue. • Translate technical value into ROI and business outcomes.

🎯 Requirements

• 5+ years in enterprise account management, CS, or strategic sales. • Managed complex enterprise accounts ($250k+ ARR preferred). • Owned renewals and expansion with revenue or NRR quota. • Experience with complex procurement cycles. • Strong understanding of DevOps and/or FinOps. • Familiar with AWS/GCP/Azure environments. • Able to engage credibly with engineering and finance leaders. • Strong executive communication. • Enterprise negotiation skills. • Structured account planning and forecasting. • High ownership and accountability.

🏖️ Benefits

• Base Salary Range: $133,000 - $168,000 • Competitive OTE range $190,000 - $240,000 with uncapped commission plus equity • Health, dental, vision (yes, all three!) • Generous PTO • 401K • Meal & commuter benefits

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