Product Designer

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September 18

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Portless

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eCommerce • Logistics • Fintech

Portless is a logistics and fulfillment platform that specializes in direct-to-consumer (DTC) e-commerce shipping, allowing businesses to fulfill orders directly from China to their customers' doorsteps. By streamlining shipping processes and reducing costs, Portless improves margins and cash flow for its clients, enabling them to respond efficiently to actual customer demand. The company also offers integrations with popular e-commerce platforms, making international shipping seamless and effective.

11 - 50 employees

🛍️ eCommerce

💳 Fintech

📋 Description

• Design Merchant-Centric Experiences: Create intuitive interfaces for complex operational workflows including order management, inventory tracking, purchase orders, and supplier communication tools • Craft Data-Rich Dashboards: Design compelling analytics and reporting interfaces that help merchants understand inventory performance, order trends, and operational metrics at a glance • Optimize Onboarding Flows: Design seamless self-service onboarding experiences that guide new merchants through platform setup, integration, and initial inventory management • Build Inventory Management Interfaces: Create user-friendly tools for demand forecasting, reorder point management, and multi-location inventory allocation across China-based network • Design Financial Product Experiences: Craft interfaces for merchant financing tools, cash flow management, and payment workflows • Conduct User Research: Partner with merchants to understand operational pain points, conduct usability testing, and gather feedback • Collaborate Cross-Functionally: Work with Product Managers and engineers to translate requirements into user flows and ensure design feasibility • Create Design Systems: Establish and maintain design patterns, component libraries, and style guides ensuring consistency across merchant-facing platform

🎯 Requirements

• 3+ years of experience designing complex B2B or operational software, preferably for e-commerce, logistics, or data-heavy applications • Experience conducting user interviews, usability testing, and translating research insights into actionable design improvements • Strong ability to design clear, actionable dashboards and analytics interfaces • Expert-level skills in Figma, Sketch, or similar design tools, with experience creating prototypes and design systems • Proven ability to work closely with Product Managers and engineers in agile development environments • Deep empathy for user needs and ability to advocate for user experience while balancing business requirements • Ability to think outside the box and drive innovative design solutions in a fast-growing environment • Demonstrated ability to take full accountability for design outcomes while working as part of a team • Nice to have: experience designing for e-commerce platforms, inventory management systems, operational workflows, B2B SaaS, international/cross-border UX, supply chain knowledge, financial product design, mobile design, startup or high-growth company experience in e-commerce or logistics technology