Certification Advisor

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Precision Nutrition

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

Healthcare • Food & Beverage • Consulting

Precision Nutrition is a digital link-management and QR code platform that provides URL shortening, branded links, QR code generation (including dynamic and GS1 Digital Link/2D barcode support), mobile-friendly landing pages, link analytics, and integrations (API and apps) to help businesses create, track, and optimize connections across marketing channels. The company offers a SaaS product with enterprise features, developer APIs, and use-case solutions for industries such as retail, CPG, healthcare, finance, and education, enabling teams to manage links, campaigns, and customer touchpoints at scale.

📋 Description

• Guide prospective students through our certifications, courses, and coaching offerings via email, live chat, and scheduled phone calls. • Build genuine relationships by listening carefully, understanding each person's goals, and recommending the learning pathway that best fits their needs. • Answer detailed questions about our programs, curriculum, coaching methodology, career opportunities, and what it's like to build a coaching practice. • Help troubleshoot enrollment, registration, and payment questions, partnering with our Customer Experience team when needed. • Develop thoughtful follow-up strategies that help prospective students continue moving confidently through their decision-making process. • Share recurring customer questions and insights with our Product, Marketing, and Customer Experience teams to continuously improve how we support prospective students. • Create and maintain internal documentation, communication templates, predefined replies, and knowledge resources. • Stay current on Precision Nutrition programs, promotions, and the broader coaching industry so you can confidently support prospective students.

🎯 Requirements

• Have completed all three Precision Nutrition certifications: PN Level 1 Nutrition Certification, Sleep, Stress Management & Recovery Certification, PN Level 2 Master Health Coaching Certification • Have experience coaching clients and can confidently speak to applying the PN methodology in practice. • Are an exceptional communicator, both written and verbal. • Build trust quickly through empathy, curiosity, and active listening. • Are organized, self-directed, and comfortable managing multiple conversations simultaneously. • Can balance attention to detail with the ability to see the bigger picture. • Are comfortable learning and using new technology, including AI tools. • Are proficient with Google Workspace and comfortable working in collaborative documentation platforms such as Notion. • Are familiar with ticketing software (ZenDesk or similar), as well as online team communication tools such as Slack. • Must be legally authorized to work in Canada or the United States and be available to work an Eastern Standard Time (EST) schedule.

🏖️ Benefits

• Remote work options • Flexible work schedule