Senior Support Specialist – Enterprise Systems

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October 2

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PRECISIONvalue

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Healthcare Insurance • Pharmaceuticals • Enterprise

PRECISIONvalue is a company that specializes in market access and commercialization strategies for life sciences and pharmaceutical industries. They leverage a team of experts, including former payer decision makers, to provide insights across various market channels. Their services include demonstrating the value of life-science innovations, strategic market access, training solutions, and developing key insights for commercialization success. PRECISIONvalue also offers on-demand webinars, white papers, and forums to share exclusive insights with their clients. They focus on ensuring that life-changing medicines are accessible to patients by combining scientific data and empathetic communication strategies to maximize commercial success.

501 - 1000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🏢 Enterprise

📋 Description

• Provide technical support for SAP SuccessFactors Payroll, including issue resolution, configuration, and testing. • Review, modify, and update existing SAP SuccessFactors Employee Central Payroll configurations. • Configure payroll rules, wage types, pay components, and deduction models. • Manage annual compensation updates, including merit increases, bonus payouts, and salary adjustments. • Support performance review cycles and ensure alignment with payroll processes. • Onboard and configure new payroll vendors within the system. • Manage and maintain integrations between SuccessFactors and third-party systems (e.g., finance, time tracking, benefits). • Collaborate with HR, Payroll, and IT teams to ensure data integrity and compliance. • Monitor and troubleshoot integration jobs and middleware (e.g., SAP CPI, Dell Boomi, or similar). • Participate in system upgrades, testing, and deployment of new features or enhancements. • Document technical processes, configurations, and integration flows. • Support audit and compliance activities related to payroll and data exchange. • Provide end-user support and training as needed. • Ensure payroll configurations comply with local and international regulations (e.g., GDPR, labor laws). • Maintain detailed documentation of configuration changes, integration flows, and support procedures.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field. • 5+ years of experience supporting SAP SuccessFactors, with a focus on Payroll and Integrations. • Experience with SAP BTP • SAP SuccessFactors Payroll Certification a plus. • Strong understanding of SAP Employee Central and Employee Central Payroll. • Experience with integration platforms such as SAP Cloud Platform Integration (CPI), Dell Boomi, or similar. • Familiarity with payroll regulations and data privacy standards (e.g., GDPR). • Excellent problem-solving and communication skills. • Ability to work independently and collaboratively in a remote, cross-functional environment. • Fluent in English; additional EU languages are a plus.