Principal Service Reliability Engineer

🕒 May 23

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Logo of Prescryptive Health, Inc.

Prescryptive Health, Inc.

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

Prescryptive Health, Inc. is a healthcare technology company that operates the myPrescryptive platform to help patients, pharmacies, employers, health systems, and pharma manufacturers manage and optimize prescription medications. Its SaaS platform provides real-time patient alerts, digital prescription management (no app required), EHR integration, and AI-driven pricing tools to improve medication adherence, transparency, affordability, and pharmacy profitability. Prescryptive offers employer-facing benefit solutions (emPBM), pharmacy pricing optimization, and consumer-facing tools to compare prices and track medication spend, with security certifications such as HITRUST.

📋 Description

• Define and evolve build and deployment pipelines for secure, reliable production releases • Lead the design and operation of pre‑production and production cloud infrastructure to ensure high availability, performance, and security • Partner with Engineering teams to improve release flow from development to test and production • Define and implement monitoring, alerting, and incident response practices • Lead complex troubleshooting efforts, root cause analysis, and drive systemic post‑incident improvements • Evaluate, recommend, and implement new infrastructure technologies and services • Ensure platforms meet or exceed healthcare security and compliance standards • Establish and drive adoption of SRE best practices (SLOs, SLIs, error budgets, reliability engineering standards) • Serve as a technical leader and advisor across Service Reliability, DevOps, and engineering teams • Mentor engineers through design reviews, knowledge sharing, and guidance on best practices • Influence system design and architectural decisions to improve scalability and resiliency • Partner with teams to prioritize reliability initiatives and reduce operational risk • Contribute to defining engineering standards, best practices, and operational runbooks • Foster a culture of ownership, accountability, reliability, and continuous improvement

🎯 Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or equivalent practical experience • 8+ years of experience in SRE, DevOps, or infrastructure engineering roles • Deep expertise in managing cloud-based infrastructure, preferably in Azure • Strong experience with Kubernetes, including: Cluster setup, networking, access control, and authorization • Deployments, services, config maps, secrets, and cronjobs • Designing, deploying, and maintaining service mesh infrastructure • Strong experience with GitHub Actions and CI/CD pipelines • Experience supporting production environments and high‑availability systems • Familiarity with Agile methodologies (Scrum, sprints, backlogs) • Experience managing certificates, secrets, and monitoring systems • Strong collaboration skills across a large, evolving engineering organization • Demonstrated ability to lead complex technical initiatives across multiple teams • Bias toward action with a focus on continuous improvement

🏖️ Benefits

• Flexible time off, including 12 paid holidays • 401k match plus 100% employer paid medical, dental, and vision premiums • Company contribution to Health Savings Account • Stock options

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