Senior Solutions Architect, Intelligent Ops, DevOps

🕒 July 14

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Private equity on 2011-05

Consulting • Logistics • Artificial Intelligence

<Presidio> is a global technology services and solutions provider that designs, implements, and manages agile, secure digital platforms for enterprise customers. It helps organizations accelerate digital transformation through cloud migration and management, AI and data engineering, cybersecurity, networking and infrastructure, collaboration, and managed lifecycle services. Presidio also offers procurement, financing and consumption models, industry-specific solutions, and operational support for regulated and public sector clients.

📋 Description

• Understand Customer Current State. • Proactivity drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets. • Research industry trends and topics and develop discovery approaches. • Develop and lead workshops to drive relevant discovery. • Document customer current state to assist customer and sales teams target future state architectures and roadmaps. • Technical Opportunity Leadership. • Identify customer stakeholders and their individual success criteria and needs. • Create and lead technical solution approaches and next steps aligned to customer stakeholders. • Align, vet and coordinate Presidio and vendor partner technical resources as needed. • Engage Manager/VP/Director level at clients directly. • Solution Architecture, Design and Documentation. • Analyze and assess client requirements and determine target architecture and design solutions (HW, SW, Licensing, Cloud services, Managed Services, Delivery Services, etc) and roadmaps. • Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis. • Technical Excellence & Evangelism. • Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas. • Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer related events. • Actively participate in technical champion programs and communities. • Attain certifications when appropriate. • Learn, discuss and present new and emerging technical and IT related topics. • Account Leadership. • Activity participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc. • Team Engagement and Enable Culture. • Engage Presidio team members, activity participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture. • Be a steward of the PRESIDIO CULTURE – Teamwork, Execution Excellence, Integrity and Forward-Thinking. • Partner Relationships. • Develop working relationships with vendor partner teams and peers. • Contribute to and drive execution of relevant partner vendor GTM strategies. • Continuous Improvement & Innovation. • Actively plan and execute growth and career development activities. • Seek and collaborate on improvements to presales processes and GTM. • Enable Others. • Contribute to the success of others in sales and presales. • Actively mentor and enable others. • Share methods, content, and lessons learned with others.

🎯 Requirements

• Bachelor’s degree or equivalent experience and/or military experience • 7+ years of working experience in systems engineering or solution architecture • Experience in a consulting role • An understanding and knowledge of DevOps, Intelligent Ops, Automation, AIOps, and Observability frameworks and strategies • Previous hands-on experience of building DevOps platforms, Infrastructure as Code, and Agentic solutions for infrastructure and DevOps management • An understanding and knowledge of DevOps and Agentic Ops adoption models and approaches • Expert-level knowledge and experience with design, implementation and support of one or more of the following is required: DevOps, Cloud Native and Third Party Implementing Agentic Ops strategies and governance • Experience with Observability strategies and tools such as Datadog, Big Panda, Dynatrace, etc. • Container platforms: Kubernetes, OpenShift, Rancher, VKS • Infrastructure as Code Tools: Ansible, Terraform, Chef, Puppet, AWS CloudFormation, Azure Resource Manager • Demonstrated comfort leading presentations, solution demonstrations and whiteboard sessions • Drive for trying new ideas and actively seek mentoring and coaching.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options