PrimeSync
AI • B2B • Customer Service
PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.
51 - 200 employees
Founded 2023
🤝 B2B
IT Reporting Analyst
Job not on LinkedIn
March 28
🇵🇠Philippines – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
đź“š Business Intelligence Analyst
PrimeSync
AI • B2B • Customer Service
PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.
51 - 200 employees
Founded 2023
🤝 B2B
đź“‹ Description
• Collaborate closely with business leaders to design and develop reports that fuel strategic decision-making. • Drive efficiency by implementing automated solutions for generating and delivering daily reports to both internal teams and external clients. • Proactively monitor IT processes to ensure the consistent and reliable delivery of vital reports. • Provide expert support for reporting and data-related issues, contributing to the identification of root causes and post-incident reviews. • Conduct thorough data audits to maintain accuracy, completeness, and compliance with company policies. • Support audit and review processes related to IT reporting, ensuring all necessary evidence is readily available. • Create and maintain comprehensive technical and user documentation to facilitate seamless operations. • Take on special projects as assigned, leveraging your skills to drive innovation and efficiency within the team.
🎯 Requirements
• Proficiency in Microsoft O365, including Power Automate. • Extensive experience with SQL is essential. • Mandatory expertise in SSRS and/or SAP Reports. • Ability to present data creatively and meaningfully to diverse audiences. • A keen learner with a thirst for expanding skills in software development and data presentation. • Strong multitasking abilities with a knack for setting and meeting priorities. • Exceptional problem-solving skills, coupled with outstanding communication and customer service abilities.
🏖️ Benefits
• Competitive salary • 100% Remote work set-up. • Opportunities for professional development and career growth.
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