Professional Recruiters
Professional Recruiters knows companies must be fiscally and people wise. Recruiting seasoned management and qualified personnel add technical strength to your front line, value to your bottom line.
11 - 50 employees
Operations Assistant
Job not on LinkedIn
July 23
Professional Recruiters
Professional Recruiters knows companies must be fiscally and people wise. Recruiting seasoned management and qualified personnel add technical strength to your front line, value to your bottom line.
11 - 50 employees
📋 Description
• Manage and optimize backend tools including Shopify, ShipBob, Aftership, and Gorgias. • Set up, maintain, and improve automations using tools such as Zapier, Make (Integromat), and AI-powered platforms. • Collaborate with the Director of Operations to identify bottlenecks and implement scalable solutions. • Monitor system issues, troubleshoot bugs, and proactively resolve automation errors. • Support the enhancement of SOPs and backend processes across departments. • Assist with training and fine-tuning of AI tools (e.g., Gorgias AI) for improved customer experience and support automation. • Explore and suggest new tools or systems that improve operational efficiency.
🎯 Requirements
• 1–2+ years of experience in operations, automation, or backend support (or equivalent hands-on projects). • Strong knowledge of automation platforms such as Zapier, Make, or similar tools. • Familiarity with eCommerce tools (Shopify, ShipBob, Aftership) is a plus but not required. • Ability to troubleshoot technical issues and communicate clearly about backend systems. • Strong attention to detail and process-oriented thinking. • Demonstrated experience via case studies or real-world projects (preferred over tenure). • Bonus: Basic knowledge of APIs or low-code/no-code development.
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