Profitroom
SaaS • B2B • Artificial Intelligence
Profitroom is a hospitality-focused SaaS company providing a 360° direct-booking and hotel technology platform for hotels, resorts and hotel groups. Its integrated product suite includes a high-converting booking engine, website builder, channel manager, CRM and marketing automation, loyalty programs, AI-driven guest assistant and advertising/SEO services to boost direct bookings, increase revenue and personalize guest experiences. Profitroom targets hoteliers and property managers with B2B solutions and integrates with hundreds of partners to centralize operations and guest acquisition.
201 - 500 employees
Founded 2008
☁️ SaaS
🤝 B2B
🤖 Artificial Intelligence
Junior Support Specialist
Job not on LinkedIn
November 13
🇵🇱 Poland – Remote
💵 zł6k - zł7.2k / month
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇵🇱 Polish Required
Profitroom
SaaS • B2B • Artificial Intelligence
Profitroom is a hospitality-focused SaaS company providing a 360° direct-booking and hotel technology platform for hotels, resorts and hotel groups. Its integrated product suite includes a high-converting booking engine, website builder, channel manager, CRM and marketing automation, loyalty programs, AI-driven guest assistant and advertising/SEO services to boost direct bookings, increase revenue and personalize guest experiences. Profitroom targets hoteliers and property managers with B2B solutions and integrates with hundreds of partners to centralize operations and guest acquisition.
201 - 500 employees
Founded 2008
☁️ SaaS
🤝 B2B
🤖 Artificial Intelligence
📋 Description
• Handle Polish and English-speaking customers’ requests via e-mail and live chat • Dealing with technical issues reported by customers • Represent the company while interacting with customers and partners • Cooperate internally with other company departments to resolve customers’ queries
🎯 Requirements
• Excellent command of Polish and English in both speech and writing • Empathy and passion for helping others • Patience and ability to work under time pressure • Proficiency in using the computer • Ability to explain complex functionalities in an understandable way • A team player attitude • Open mind and readiness to learn new things constantly • Nice to have: Previous experience in the hospitality industry • Experience in a similar position or customer support
🏖️ Benefits
• Co-financed life and medical insurance • Access to sports facilities • 20 or 26 days off with Contract of Employment • 24 days off with B2B contracts • 2 extra days off (annually) for CSR activities • Annual 'Work with Us, Travel with Us' vouchers • Access to English foreign language classes • Company retreats • Employee referral program • Wedding & baby packs
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