Professional Services Consultant

November 21

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Proofpoint

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Cybersecurity • Enterprise • Security

Proofpoint is a company that specializes in cybersecurity solutions, particularly focused on protecting enterprise users from targeted phishing emails and other threats. Their Targeted Attack Protection (TAP) product is designed to provide advanced threat security by checking the safety of websites linked in emails. If a site is deemed safe, users are redirected to the original web destination; if not, access is blocked to prevent exposure to malware. Proofpoint ensures secure email communications within organizations.

1001 - 5000 employees

Founded 2002

🔒 Cybersecurity

🏢 Enterprise

🔐 Security

💰 $28M Series F on 2008-02

📋 Description

• Thoroughly scope engagements through assessing the client’s operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies. • Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people. • Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations. • Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high. • Present updates to management identifying risks, challenges, and proposed solutions.

🎯 Requirements

• Working understanding of IT consulting or related fields. • Basic familiarity with Data Loss Prevention, Endpoint Security, or Cloud Security concepts is preferred. • Basic understanding of cloud applications. • Exposure to Microsoft or Symantec DLP solutions is desirable. • Preferred experience in customer-facing role. • Clear and effective communication skills, both written and verbal. • Demonstrated organizational abilities with a keen eye for detail. • Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually. • Proven ability to manage multiple tasks simultaneously and follow through to completion.

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.] • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities