Senior Technical Project Manager

November 21

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

🌶️ New Mexico – Remote

Although this job is listed in New Mexico, this company may be open to hiring remote in other states.

+3 more states

⛰️ Colorado – Remote 🌶️ New Mexico – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🦬 Wyoming – Remote

💵 $99.3k - $156.1k / year

⏰ Full Time

🟠 Senior

🤓 Technical Project Manager

🦅 H1B Visa Sponsor

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Proofpoint

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Cybersecurity • Enterprise • Security

Proofpoint is a company that specializes in cybersecurity solutions, particularly focused on protecting enterprise users from targeted phishing emails and other threats. Their Targeted Attack Protection (TAP) product is designed to provide advanced threat security by checking the safety of websites linked in emails. If a site is deemed safe, users are redirected to the original web destination; if not, access is blocked to prevent exposure to malware. Proofpoint ensures secure email communications within organizations.

1001 - 5000 employees

Founded 2002

🔒 Cybersecurity

🏢 Enterprise

🔐 Security

💰 $28M Series F on 2008-02

📋 Description

• Engage with new and existing enterprise customers in a technical project management capacity. • Work with the project teams to create detailed project plans and drive them to completion. • Track and manage project dependencies, work progress, project risks and resource allocation. • Coordinate and facilitate planning and working meetings. • Ensure plans are aligned with resources, company objectives, and technical standards. • Ensure plan objectives and milestones are clearly defined and attainable. • Provide regular status reports to customer and management (including executives) as necessary. • Manage (typically 10-20) projects simultaneously and ensure that project needs are being met and processes are being followed. • Work collaboratively with other Proofpoint departments including sales, support, engineering, and product management to ensure successful completion of customer engagements by acting as a customer advocate. • Proactively assess and communicate project risks and associated risk strategies. • Facilitate customer escalations, managing communication plans and driving issues to resolution. • Manage internal projects within Professional Services to improve quality and efficiency of services to customer as needed. • Collaborate with members of the Professional Services team as well as other departments in refining and expanding Professional Services operational best practices and processes.

🎯 Requirements

• Bachelors Degree or equivalent experience • 7+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support, with an excellent customer service record • Experience in working with multiple customers and have an aptitude for managing changing priorities • Experience in large systems design and project implementation for enterprise email environments • Broad technical knowledge of Internet products and technologies • Strong email, email security, and messaging infrastructure project delivery experience; knowledge of archiving and supervision methodology a plus • Ability to work at all levels within an organization, including C-Levels, of organizations, both technically and professionally • Adept at conflict resolution • Adaptable and flexible work style to accommodate working with several different customers at once • Familiarity with Data Loss Prevention that may include Endpoint DLP applications, Cloud Application Security Broker, Isolation a plus • A broad understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI; CASB and other cloud architectures a plus • Basic knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) a plus

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Career success on your terms • Flexible work environment • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities