Customer Experience Specialist – Spanish Bilingual

Job not on LinkedIn

November 10

🗣️🇪🇸 Spanish Required

Apply Now
Logo of Protective Life

Protective Life

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

1001 - 5000 employees

Founded 1908

💸 Finance

📋 Description

• Accurately processing incoming business and cancellations • Ensuring a smooth and efficient experience for customers • Delivering exceptional service to both internal and external customers • Supporting Spanish-speaking stakeholders by facilitating clear communication

🎯 Requirements

• Fluent in Spanish and English • At least 3 years of experience in a similar customer service or operations role preferred • Strong analytical thinking and decision-making abilities • Excellent organizational skills • Technical proficiency in Microsoft Word, Excel, Outlook, SharePoint, and MS Teams

🏖️ Benefits

• Comprehensive health, dental and vision insurance • Emotional wellbeing through mental health benefits • Employee assistance program • Paid time off • Paid parental leave • Short-term disability • Cultural observance day • Contributions to healthcare accounts • Pension plan • 401(k) plan with Company matching • ProHealth Rewards platform for wellbeing

Apply Now

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