Operational Excellence Coach

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September 24

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QAD

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Enterprise • SaaS • Supply Chain

QAD is a company specializing in enterprise resource planning and industrial transformation solutions. Their Adaptive Enterprise platform helps businesses optimize processes, align people with technology, and manage critical business challenges. QAD's offerings include software for manufacturing, inventory management, supply chain planning, quality management, and global trade compliance. Their solutions serve a range of industries, including automotive, consumer products, food and beverage, industrial manufacturing, and more. The company focuses on becoming an adaptive enterprise by integrating advanced scheduling and data-driven insights.

1001 - 5000 employees

Founded 1979

🏢 Enterprise

☁️ SaaS

📋 Description

• Lead major Lean and cultural transformations across customers in Food & Beverage, CPG and General Manufacturing through implementation of QAD Redzone software and coaching • Oversee and coach 5-7 customers at a time • Train customers on workflows inside Redzone software through multiple 90-day on-site deployments • Facilitate shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor • Track performance data and customer uplifts throughout the deployment • Lead process improvement and kaizen activities for customers • Openly share feedback with frontline teams and leadership to drive positive behavior change and uplift results • Facilitate remote weekly customer progress meetings • Identify miracle stories and miracle results to guide celebrations of wins with the customer • Manage project schedules with customers and provide Success Assessments upon project completion • Deliver executive overviews and provide customers with information related to all Redzone programs • Troubleshoot customer technical issues as needed • Support customer identification of next steps in their Redzone journey • Work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives

🎯 Requirements

• Fluent in English • Senior Operations Leadership experience in manufacturing environments • Ability to work in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager • Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement • Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients • Ability to develop/maintain strong relationships with clients and internal teams • Excellent interpersonal and organizational skills • Strong written and verbal communication skills • Sound judgment and excellent assessment skills • Ability to manage time effectively and to work in a high-paced, high-growth environment • Ability to prioritize tasks within active projects to meet critical path deadlines • Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook) • Tech-friendly and comfortable communicating technical requirements about networking, wireless, and software information • Able to learn software required to perform successfully in this position • Programmable Logic Controller (PLC) experience and familiarity is desired, but not required • BA or BS in relevant fields (Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management) • 2 years in a similar position, providing direct coaching to business clients, is desired but not required • Must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed • Required to travel 42 weeks, Monday through Thursday (annually) • Must be based in the UK

🏖️ Benefits

• Employees can work remotely