Claims Specialist – Crop

Job not on LinkedIn

🕒 February 17

🤠 Texas – Remote

🤠 Texas – Remote

💵 $68k - $128k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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QBE Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

🏦 Banking

💸 Finance

Insurance • Banking • Finance

QBE Insurance is an international insurer and reinsurer headquartered in Sydney, Australia, and listed on the Australian Securities Exchange. With over 13,000 employees across 27 countries, QBE specializes in providing a broad range of insurance products including boat, car, motorcycle, and travel insurance, as well as liability and health insurance. The company leverages its extensive expertise to offer both commercial and personal products and risk management solutions, helping individuals and businesses manage risks effectively.

📋 Description

• Deliver prompt and accurate claims service to policyholders and agents for both multi-peril crop insurance (MPCI) and crop hail claims • Complete field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies • Partner with Field Claims Manager to ensure effective and efficient claims operations • Distribute and direct losses and claim tracking for defined territory or agency base to support delivery of effective customer service • Accurately document, process and transmit loss information • Provide overflow support to Compliance Department of quality control audits • Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and appropriately administering company crop insurance policies • Provide effective and timely communication with agencies in defined territory on claim status and other inquiries • Coach claims adjusting team by supporting and mentoring team members • Provide information and feedback regarding the quality of agent business and/or policy files of regional claim operations • Deliver classroom and field training programs for claims technology applications and crop programs • Participate with internal committee to develop global claims technology solutions • Attend National Crop Insurance Services (NCIS) regional and state committee meetings

🎯 Requirements

• High School Diploma/GED • 5 years relevant experience • Evaluate project outcomes through analyzing current state and desired future state • Utilize effective communication channels for both external and internal customers • Handle complex claims using a logical approach • Provide adjusters detailed instructions for claim procedures and company policy • Support implementation of company strategies • High attention to detail • Solve day-to-day problems, using critical thinking • Train others on process and procedures

🏖️ Benefits

• Comprehensive medical, dental, vision and wellbeing benefits • 401(k) contribution • Paid-time off program • Paid-family and caregiver leaves • Annual discretionary bonus plan based on business and individual performance • Flexible working environment with hybrid work arrangements