Server Infrastructure Analyst – Crop

🕒 May 22

🏄 California, Minnesota – Remote

🏄 California – Remote ❄️ Minnesota – Remote

💵 $82k - $122.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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QBE Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

🏦 Banking

💸 Finance

Insurance • Banking • Finance

QBE Insurance is an international insurer and reinsurer headquartered in Sydney, Australia, and listed on the Australian Securities Exchange. With over 13,000 employees across 27 countries, QBE specializes in providing a broad range of insurance products including boat, car, motorcycle, and travel insurance, as well as liability and health insurance. The company leverages its extensive expertise to offer both commercial and personal products and risk management solutions, helping individuals and businesses manage risks effectively.

📋 Description

• Maintain system security and integrity by consistently updating software and hardware versions through established patching and update procedures. • Partner with architecture to develop implementation and improvement plans by eliciting infrastructure requirements from key stakeholders and recommending solutions. • Facilitate the translation of infrastructure needs into actionable processes by evaluating information gathered from multiple sources and defining user requirements for effective solutions. • Assess, document and communicate impact of change to key partners by collaborating with stakeholders to develop requirements documentation. • Collaborate with subject matter experts to establish the technical vision and gather information to meet requests within area of responsibility. • Identify and implement continuous improvement initiatives to enhance performance and efficiency. • Support end-users by ensuring thorough understanding of user requirements and availability of relevant process documentation. • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to value performance and diversity. • Support the implementation of infrastructure technologies and solutions.

🎯 Requirements

• Bachelor's Degree or equivalent combination of education and work experience • 5 years of relevant experience • Information Security - Awareness - Aware of information security and the security controls that can be used to mitigate security threats within solutions and services. • IT Infrastructure - Practitioner - Builds and configures, administers and supports infrastructure technologies and solutions such as compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open-source packages and solutions, virtual and cloud including IaaS, PaaS, SaaS. • Ownership & Initiative - Working - Owns an issue until a new owner has been found or the problem has been mitigated and / or resolved. • Problem Solving - Awareness - Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. • System Design - Working - Translates logical designs into physical designs. Produces detailed designs and documents all work using required standards, methods and tools, including prototyping tools where appropriate. • Service Focus - Working - Takes input and establishes coherent frameworks that work. • Technical Understanding - Working - Understands core technical concepts related to their role and can apply them with guidance. • Troubleshooting & problem resolution - Working - Able to troubleshoot and identify problems across different technology capabilities.

🏖️ Benefits

• Hybrid Working – a mix of working from home and in the office • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis • Competitive 401(k) program with company match up to 8% • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice • Tuition Reimbursement for professional certifications, and continuing education • Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community