Director of Digital and AI Search

Job not on LinkedIn

November 20

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Logo of Quantum Metric

Quantum Metric

SaaS • Analytics • Enterprise

Quantum Metric is a digital analytics platform designed to assist business, technology, and analytics teams in understanding and optimizing digital experiences. The platform offers a range of capabilities, including session replay, AI-powered session summarization, dashboards, journey analysis, and monitoring and alerts. Quantum Metric helps businesses surface and quantify friction points, visualize user interactions, and improve page performance. With features such as mobile app analytics, segment building, and performance monitoring, the platform provides comprehensive insights into customer behavior and technical issues. Quantum Metric caters to a variety of industries, including retail, financial services, travel and hospitality, telco, gaming, and healthcare, and is trusted by leading enterprises to improve customer satisfaction and drive revenue growth.

501 - 1000 employees

Founded 2015

☁️ SaaS

🏢 Enterprise

💰 $200M Series B on 2021-01

📋 Description

• Lead Quantum Metric’s digital performance strategy across paid search, paid social, SEO, and CRO – driving measurable growth, efficiency, and impact across the funnel. • Own and evolve our AI Search strategy, advancing visibility across emerging surfaces like generative search, AI overviews, and LLM citations. • Drive continuous experimentation and optimization, owning both our A/B testing platform and the frameworks that power our digital growth. • Own Quantum Metric (our digital analytics platform) for web performance tracking, analysis, and insight generation across the full digital ecosystem. • Manage relationships with digital agency partners, setting clear goals, fostering accountability, and driving a performance-oriented, collaborative dynamic. • Partner closely with the Campaigns team and our Senior Manager of Web & ABM Experiences to connect top-of-funnel acquisition with conversion and pipeline outcomes. • Report out performance insights that are clear, actionable, and tailored for audiences ranging from peers to executives. • Collaborate cross-functionally with analytics, operations, and sales teams to ensure digital programs ladder to pipeline goals and revenue outcomes. • Lead, mentor, and grow a small but high-performing digital team (starting with one direct report), fostering curiosity, accountability, and innovation.

🎯 Requirements

• 8+ years of experience in digital marketing, including deep SEO expertise and hands-on leadership of paid media programs. • Proven success managing and optimizing agency partnerships, with a focus on collaboration, accountability, and performance. • Strong experience with digital analytics and optimization platforms, including web analytics and A/B testing tools (e.g., Quantum Metric, GA4, Adobe Analytics, Kameleoon, Optimizely, Profound). • Demonstrated success in enterprise B2B SaaS or similarly complex digital buying environments. • Proven ability to translate insights into action and report performance metrics in ways that inspire clarity and confidence. • Experience leading and developing small teams; strong people-management and mentorship skills. • Passion for SaaS, AI-driven innovation, and pushing the boundaries of what digital marketing can achieve. • Travel: 1-2 times per year

🏖️ Benefits

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Healthy Rewards – Discount Programs • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

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