Head of Supply Chain

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August 3

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Que

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Retail • eCommerce • Wellness

Que is a company that designs innovative and sustainable products aimed at enhancing everyday experiences. Notable products include insulated bottles that maintain drink temperatures and collapsible bottles that offer convenience without compromising hydration needs. Que emphasizes environmental responsibility and aims to provide useful solutions for consumers while contributing positively to the planet.

1 - 10 employees

Founded 2016

🛒 Retail

🛍️ eCommerce

🧘 Wellness

📋 Description

•Lead the setup, implementation, and ongoing operations of UK/EU-based distribution centres (DCs) and warehousing solutions. •Define and execute regional supply chain strategies that align with global business goals, while meeting local regulatory requirements. •Partner cross-functionally with global teams to align forecasts, promotions, and fulfilment planning •Develop planning models and decision frameworks to minimise stockouts, reduce excess, and improve cash flow. •Oversee purchasing, replenishment cycles, and inbound logistics from global manufacturing partners. •Build and manage mid- to last-mile logistics across the UK and Europe, leveraging both in-house and third-party logistics providers. •Implement a customer-centric returns and reverse logistics process that is efficient and cost-effective. •Track and analyse returns trends to inform product, sizing, and packaging decisions. •Foster strong relationships with manufacturing partners across Asia, the EU, and other key regions. •Support onboarding, compliance, and performance management for global suppliers. •Negotiate favourable commercial terms that balance cost efficiency, ethical standards, and service levels

🎯 Requirements

•Bachelor’s degree in Supply Chain, Logistics, Operations Management, or a related field. •12+ years of experience in supply chain leadership, with demonstrated success managing end-to-end supply chain operations. •Strong experience with global supplier management, with UK and/or EU operational exposure. •Proven track record in establishing and scaling distribution centres (DCs)/warehouses, and optimizing e-commerce fulfilment across multiple markets. •Expertise in demand planning, inventory optimisation, and supply chain cost modelling. •Hands-on experience with third-party logistics (3PL), carrier negotiations, and reverse logistics •Proficiency with ERP, WMS, and supply chain planning tools (e.g., Anaplan, NetSuite).

🏖️ Benefits

• We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.