Senior Operations Lead, Performance Management

🕒 June 2

⛷️ Utah – Remote

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💵 $48.1k - $81.2k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Logo of R1 RCM

R1 RCM

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2024-07

Healthcare Insurance • SaaS • Finance

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Partnering across all operational areas to drive optimal performance by monitoring key metrics • Facilitating a central operating rhythm and ensuring coordination across multiple teams within a diverse client portfolio • Leveraging revenue cycle expertise to identify opportunities to reduce defects and improve process outcomes • Developing meeting content and facilitating meetings • Action item tracking and partnership with global teams • Building and participating in the operational rhythm of the business including appropriate communication, insight and incident management • Collaborating with onshore and global leaders to optimize efficiencies around revenue cycle operations adhering to compliance requirements

🎯 Requirements

• 3–5 years of experience in Physician or Hospital Revenue Cycle, preferably in Accounts Receivable (AR) • Experience solving problems in fast paced high-pressure situations • Proven ability to look at the world through the eyes of others and interpret business needs in a way that drives the success of others • Strong financial, economic, analytical and technical acumen • Strong communication skills (both written and verbal), good collaboration and negotiation skills, and the ability to work effectively across groups • Conflict/Negotiation management skills • Proficiency in Microsoft Office, including Excel and PowerPoint • Attention to detail, highly organized and strong process-focused aptitude • Possess strong leadership and organizational skills and can positively influence others • Ability to think creatively, be analytically minded, objective and independent • Can deal with ambiguity and thrive in a highly dynamic environment • Demonstrated ability to negotiate and provide alternative business solutions • A bachelor’s degree is preferred

🏖️ Benefits

• Annual bonus plan at a target of 5.00% • Competitive benefits package

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