Training Quality and Compliance Manager

November 22

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

🦅 H1B Visa Sponsor

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RailPros

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Transport • B2B • Education

RailPros is a nationwide, specialized provider of engineering, field and safety services, training, and media/technology solutions for the railroad and transit industry. The company delivers engineering and strategic consulting, on-site field services (including RWIC/railroad flagging and track inspection), classroom and online training, and media production to support rail operators and agencies across North America. RailPros emphasizes safety, rapid mobilization, environmental stewardship, and community engagement to help clients improve mobility and operational reliability.

1001 - 5000 employees

Founded 2000

🚗 Transport

🤝 B2B

📚 Education

📋 Description

• The Training Quality and Compliance Manager ensures the accuracy, integrity, and regulatory compliance of training records, instructor qualifications, and training content. • The role supports regulatory alignment, audit readiness, and field training quality assurance while bridging internal training excellence with field-based compliance needs. • In addition to internal compliance responsibilities, this role serves a critical client-facing function; supporting external compliance services and revenue-generating opportunities through conducting client audits, delivering consulting services, and collaborating with customers to develop and maintain compliant programs. • By driving both internal excellence and external engagement, this role positions RailPros as a trusted partner and contributes directly to the growth of the company’s compliance services portfolio. • Assist in the oversight of the Training and Media Services training compliance documentation, including Designated Instructor and 49 CFR Part 243 records. • Monitor federal, state, and local regulatory updates; communicate relevant changes to the training team. • Conduct audits and evaluations of training content and delivery to ensure compliance and quality standards are met. • Review and align training materials with current CFRs and industry regulations. • Respond to and track client requests for training records and compliance documentation. • Support the development, revision, and enforcement of standard operating procedures (SOPs). • Conduct field audits, safety observations, and instructor evaluations as needed. • Maintain accurate training logs, testing records, and LMS data in accordance with regulatory requirements. • Coordinate with internal departments (Instructional Design, Media Services, Sales and Delivery, Compliance) to ensure training content and execution meet external client and internal standards. • Serve as a point of contact for record retrieval, onboarding support, instructor compliance records and documentation. • Collaborate with Sales and Growth teams to identify, scope, and deliver client-facing compliance services. • Conduct compliance audits, training program reviews, and regulatory readiness assessments for external clients. • Prepare professional client reports and recommendations that support compliance improvement and risk reduction. • Act as a subject matter expert in client meetings, proposals, and presentations related to training and compliance services. • Act as a trusted advocate and steward of client relationships, ensuring compliance objectives are met while supporting long-term partnership success. • Represent RailPros in client interactions, conferences, and industry events to promote compliance service offerings.

🎯 Requirements

• Thorough understanding of Federal Railroad Administration (FRA) and Federal Transit Administration (FTA) training and safety-related regulations, including 49 CFR Parts 200–299, Part 243 (Training). • Strong familiarity with Code of Federal Regulations (CFRs), particularly as applied to training compliance, rule implementation, and workforce qualification. • In-depth knowledge of key railroad operating rulebooks such as GCOR, NORAC, or other carrier-specific rules. • Demonstrated experience conducting field and/or internal audits for regulatory compliance and safety performance. • Proven ability to deliver compliance consulting and safety performance services in a client-facing environment. • Excellent organizational, communication/presentation, technical writing and client engagement skills, with the ability to translate complex regulatory requirements into actionable client solutions. • Ability to interpret and apply Safety Management Systems (SMS) principles and Risk Reduction Program frameworks in the context of training. • Proficient with Microsoft 365, Adobe tools, Learning Management Systems (LMS) and training recordkeeping systems for compliance tracking and reporting. • Ability to work independently while contributing to cross-functional teams. • Comfortable working in office, classroom and field environments, including jobsite visits and shadowing safety-critical roles. • Bachelor’s degree in: Education, Transportation, Safety, Regulatory Compliance, Organizational Development, or a related field; or equivalent combination of education and industry experience. • 3–5 years of railroad industry experience in one or more of the following areas: Train, Engine and Yard Operations (TE&Y), Maintenance of Way (MOW), Maintenance of Equipment (MOE), or other Safety-Related Railroad Employee classifications. • Demonstrated experience in regulatory compliance, workforce qualification programs, or training program development in a railroad or transit environment. • Experience interpreting and applying FRA and/or FTA regulatory requirements in operational settings. • Proven ability to deliver compliance consulting services in a client-facing environment. • Experience delivering or supporting external client compliance programs, audits, or consulting services in the railroad or transportation industry. • Experience managing client expectations, project timelines, and deliverables.

🏖️ Benefits

• Comprehensive Health Insurance : Includes medical, dental, and vision coverage. • Additional Coverage Plans : Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage. • Life & Disability Insurance : Employer-paid with additional voluntary options available. • Retirement Savings : 401(k) plan with employer match. • Paid Time Off (PTO) : Generous Paid Time Off • Wellness Programs : Access to various wellness initiatives and resources. • Discount Programs : Exclusive discounts on products and services. • Company Merchandise Allowance : Company-funded allowance for our online store. • Health Savings Accounts (HSA) : With employer match. • Health Reimbursement Arrangement (HRA) : Employer-funded. • Flexible Spending Accounts (FSA) : For dependent care expenses. • Employee Assistance Programs (EAP) : Support for personal and professional challenges. • Professional Development : Opportunities for training and career growth. • Work-Life Balance : Initiatives designed to support a balanced and fulfilling work life.