Associate Solution Consultant – International

November 15

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RainFocus

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SaaS • Marketing • Event Management

RainFocus is a comprehensive event marketing and management platform designed to elevate in-person, hybrid, and virtual event experiences. Utilizing personalized engagement and data-driven insights, RainFocus helps clients maximize brand identity and attendee interaction. Its integrated platform supports seamless registrations, content management, and attendee engagement across all events. With a strong emphasis on security and compliance, RainFocus is a trusted partner for organizations looking to optimize their event strategies and drive growth. The company also offers a range of on-site solutions and a mobile app to enhance event experiences and streamline operations.

201 - 500 employees

Founded 2013

☁️ SaaS

💰 Series C on 2021-09

📋 Description

• Become an expert in RainFocus platform • Train client admins on the RainFocus tools and processes as necessary • Configure the RainFocus platform • Work with clients to identify business requirements • Facilitate holistic system configuration • Identify and mitigate risks to achieve implementation success • Follow best practices for implementing RainFocus products • Consult with clients on new ideas and best practices • Document requirements, solution designs and testing plans • Provide regular updates on milestones and tasks to project managers • Engage in regular touch points with internal and client teams • Communicate issues and risks to project managers and leadership • Balance priorities across multiple assignments • Thoroughly track tasks and complete all assignments on time • Contribute to implementation tools, processes and templates

🎯 Requirements

• Has software implementation experience (less than 3 years) • Solutions delivery through platform configuration, not custom development. • Ability to think strategically to ensure solution supports business goals • Ability to work independently, problem-solve, improvise • Perform consistently under pressure • Great communication skills, both written and verbal • Team players only • Must be able to travel domestically or internationally up to 20% • Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations. • Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing. • Proven track record in delivering innovative and creative solutions • Experience with HTML, CSS, SQL, JSON

🏖️ Benefits

• competitive salaries • competitive benefits • 401k • generous PTO • countless other team building activities