Table Gaming Optimisation Manager

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September 13

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The Rank Group plc

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Rank is one of the great names in British entertainment. Since 1937, we’ve stayed true to our founding mission – to excite and to entertain.

5001 - 10000 employees

📋 Description

• Analyse statistical data related to table gaming performance and support development of technological solutions • Assist Casino Gaming Performance Manager to deliver the Rank gaming strategy, focusing on driving revenue performance and operational excellence across the Estate • Utilise Tangam Management software and collaborate with venue teams to analyse data, optimise floor performance, and drive operational efficiency • Analyse underlying margin performance in all sites, identify root causes, and recommend remedies to the Director of Gaming • Analyse major player influences and gaming performance including analysis of standard deviations and play patterns to rule out advantage play • Prepare reports for peer-to-peer process highlighting underperformance causes, individual player analysis, and performance metrics • Prepare reports analysing wheel performance across the estate, develop alert-based indicators, and include data on spin rates, wheel bias, drop zones • Monitor live and recorded game play for procedural adherence, cheating, advantage play, dealer errors • Develop and implement game protection strategies and integrity monitoring procedures • Create table opening plans using Tangam data to build workforce planning schedules • Build flexible table models to generate plans based on customer demand to maximise revenue • Review weekly and periodic performance against Key Risk Indicators and highlight trends to Director of Gaming • Work with suppliers on projects to improve Gaming efficiency and support transformation plans • Liaise with IT and external suppliers to set up data flows and automated performance reports • Stay updated on emerging cheating techniques, technological threats, and industry best practices in game protection • Conduct CCTV checks to aid training and remedial table gaming training • Conduct investigations into integrity breaches and provide training and guidance to internal teams

🎯 Requirements

• Strong knowledge of gaming statistics and a solid casino operations background • Expertise and previous experience of understanding casino game operations, game protection and fraud prevention strategies • Advanced Excel skills • Must hold a valid PML (Personal Management Licence) • Comfortable working independently and managing complex projects through to completion • Able to represent and communicate Grosvenor and Gaming strategies effectively • Excellent communicator across all levels, embodying STARS values • Field-based role with extensive and regular UK-wide travel to all Grosvenor casino venues

🏖️ Benefits

• A Salary That Reflects Your Value - We know talent when we see it — and we reward it. You’ll earn a competitive salary that recognises your contribution from day one. • A Rewards Package That Goes Further - From team competitions and bonuses to staff perks, we believe in making work both fulfilling and rewarding. • A Warm Welcome That Sets You Up to Win - Our induction isn’t just a process — it’s a real welcome. You’ll get the support and confidence you need to hit the ground running. • Work That Means Something - You’ll have the chance to shape the way we do things, take part in exciting projects, and see your ideas make a real difference. • A Culture That Puts People First - We’re proud to support and look out for each other. It’s part of who we are — and why people stay. • A High Standard, Shared Together - We set the bar high because we care — but we do it as a team, not in competition. • Real Support for Your Growth - Whether you’re new to the industry or ready to take the next step, we’re here to help you develop and grow.