Senior Site Reliability Engineer

🕒 April 21

🗽 New York – Remote

🗽 New York – Remote

💵 $160k - $195k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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RapidSOS

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🔌 API

💰 $75M Venture Round on 2022-10

Emergency Services • Public Safety • API

RapidSOS is a company that connects data from various devices directly to emergency services like 911 to enhance public safety. They offer a range of products designed to provide real-time incident data to emergency communication centers and field responders, improving the speed and effectiveness of emergency response. Their solutions include call transcription, translation, and connecting safety data from devices, apps, and sensors directly to 911. RapidSOS collaborates with businesses, public safety agencies, and vendors to integrate their API into safety solutions, enabling features like text-to-911 and digital alert systems for schools, rail safety, home security, and more.

📋 Description

• Own performance and reliability outcomes: Ownership of how application-level decisions create system-level impact • Design for system resilience: Responsibility for strengthening reliability through proactive design decisions • Build observability into system behavior: Proactively instrument services with structured logging • Own incidents from signal to resolution: Ownership of production issues from first signal through resolution • Work across the stack without a permission slip: You’ll work across infrastructure-as-code, container orchestration, CI/CD pipelines, and service-level application code

🎯 Requirements

• 5+ years of professional engineering experience with deep expertise in Python • Real cloud infrastructure experience with AWS: networking, managed databases, cost implications of traffic routing decisions, IAM, DNS-based routing and failover • Hands-on kubernetes experience with containerized workloads in production across EKS, ECS, or Fargate • Strong understanding of distributed systems and how they fail • Experience operating high-throughput messaging systems (RabbitMQ, Kafka, AWS SNS / SQS, etc.) • Experience building or improving observability through logging, metrics, and alerting • Demonstrable experience in using AI to safely and securely enhance velocity, improve reliability and recoverability of services • Strong proficiency in coding best practices – ability to write clean, maintainable, and testable code • Demonstrated expertise in problem solving

🏖️ Benefits

• Competitive salary and benefits and equity participation • A dynamic, flexible and fun start-up work environment with a highly talented team