Ritchie Bros.
1001 - 5000 employees
🏗️ Construction
📦 Logistics
💼 Consulting
💰 Post-IPO Equity on 2023-01
Construction • Logistics • Consulting
Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.
Bidfast Specialist, Customer Service
🕒 July 7
🇺🇸 United States – Remote
💵 $15 - $19 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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Ritchie Bros.
1001 - 5000 employees
🏗️ Construction
📦 Logistics
💼 Consulting
💰 Post-IPO Equity on 2023-01
Construction • Logistics • Consulting
Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.
📋 Description
• Identify and purchase salvage on behalf of IAA • Provide competitive bids on salvage to maximize auction profits • Verify correct title documents for sale • Mentor new CSR’s and assist in escalated customer service situations • Perform management duties in absence of Supervisor or Manager • Work with provider management to resolve disputes
🎯 Requirements
• 0-2 years of experience • Working knowledge of current salvage markets • Excellent verbal and written communications skills while collaborating with cross-functional departments. • Excellent customer service skills. • Must be detail-oriented with all assigned work. • Ability to work under pressure. • Ability to research with solid problem-solving skills
🏖️ Benefits
• medical, dental, vision, and basic life insurances • enroll in our company’s 401k plan with 100% match for the first 4% • 15 days of PTO each year
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