Salesforce Analyst

Job not on LinkedIn

10 hours ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Recruiting.com

WebsiteLinkedInAll Job Openings

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

📋 Description

• Gather, document, and analyze business requirements across multiple environments • Facilitate workshops with stakeholders to define business processes, user stories, and acceptance criteria • Identify opportunities for process improvement and system optimization • Configure Salesforce applications to meet business needs • Maintain system integrity and ensure data quality across all environments • Troubleshoot issues and perform root cause analysis within the Salesforce platform • Act as a liaison between business users and technical teams • Work closely with cross-functional teams including IT, developers, architects, and third-party vendors • Report progress and escalate issues to project leadership as needed • Develop test cases and support User Acceptance Testing (UAT) • Create and maintain documentation for business processes, system configurations, and user guides • Build dashboards and reports using Salesforce reporting tools • Analyze data to identify trends and provide actionable insights

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field • 5+ years as a Salesforce Business Analyst or Business Systems Analyst • Hands-on experience with Salesforce Service Cloud and Sales Cloud (Experience Cloud preferred) • Familiarity with integrations (SAP, EDI, Mulesoft) and analytics concepts • Previous Salesforce development experience is a plus • Salesforce Administrator Certification (required) • Salesforce Business Analyst Certification (preferred) • Salesforce Service Cloud Consultant Certification (preferred)

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities