Recruiting.com
11 - 50 employees
🎯 Recruiter
☁️ SaaS
🤝 B2B
💰 Private Equity Round on 2006-06
Recruitment • SaaS • B2B
Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.
Senior Caseworker
Job not on LinkedIn
🕒 6 days ago
🗣️🇫🇷 French Required
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Recruiting.com
11 - 50 employees
🎯 Recruiter
☁️ SaaS
🤝 B2B
💰 Private Equity Round on 2006-06
Recruitment • SaaS • B2B
Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.
📋 Description
• Working closely with assigned patients’ to identify various reimbursement coverage options and investigate financial options for those without insurance. • Assist with the coaching and mentoring of existing team members. • Manage a patient caseload larger than their caseworker counterparts. • Be a reimbursement expert in assigned caseload territory. • Provides other caseworker(s) assistance with complex reimbursement, insurance, benefit investigation, special authorization, and appeal requests. • Participate in special projects as assigned by the Program Manager. • Provide daily support to Associate Program Manager(s) • Assist management with various reports and program related tasks. • Work with management to develop program protocol and SOP for Caseworker role. • With management, lead training of new caseworkers, including but not limited to shadowing & call monitoring. • Regularly Interacts with insurance companies, physician's offices, and healthcare professionals to provide optimal reimbursement support • Assists the patient with Clinic and Pharmacy selections, and schedules patient appointments • Generates drug orders ensuring that required information is faxed to the pharmacy, and related parties • Adherence to the general company processes.
🎯 Requirements
• A minimum of two (2) years experience in customer service; experience in medical, pharmaceutical and/or insurance industry is an asset • Bilingual in French and English: written and verbal is an asset • Highly organized with strong attention to detail • Strong proficiency in Microsoft applications (Outlook, Word, Excel & PowerPoint) • Flexibility in working shifts (hours of operation are 8 am - 8pm) • Ability to apply critical thinking skills in order to solution problems • A Minimum of 2 years experience working for a patient support program • Experience working in a call center environment an asset • Strong communication and interpersonal skills: written and verbal including effective phone etiquette to diverse audiences i.e. internal, healthcare professionals and patients • Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines • Minimum University Degree in a related field or equivalent
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development resources • Training programs
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