French Customer Consultant

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October 28

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Recruityard

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Recruitment • B2B

<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

📋 Description

• Manage inbound customer calls regarding contract cancellations • Advise customers on services and offers to maintain or increase their subscription value • Upsell and cross-sell products and services • Ensure a high level of customer satisfaction and loyalty • Meet defined quality and performance standards

🎯 Requirements

• Fluent in French and English (mandatory) • Previous experience in a call center is valued but not mandatory • Strong customer service and communication skills • Resilience, flexibility, and ability to work under pressure • Detail-oriented, reliable, and punctual • Basic PC skills • Completed technical training or equivalent professional experience

🏖️ Benefits

• Performance Bonus (up to): EUR 360.00/month • Language Allowance (French + English): EUR 250.00/month • Meal Allowance of EUR 9.60 per day worked - up to EUR 201.60/month • Assiduity Allowance: EUR 110.00/month • Flex Work Allowance: EUR 60.00/month