Integration Manager

November 14

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Redox

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Healthcare Insurance • SaaS • Artificial Intelligence

Redox is a company specializing in healthcare data interoperability. It provides a platform that facilitates real-time data exchange for vendors, providers, and payers in the healthcare industry. With over 7,300 connected healthcare organizations, Redox enables efficient data exchange and processing, helping to improve patient care and streamline operations. The platform supports massive data transactions, maintains high uptime, and is certified for security standards like HITRUST. Redox is renowned for integrating EHR systems, improving AI and machine learning outcomes, and enhancing patient and member experiences. Its solutions are trusted by key players in the healthcare sector to manage and consolidate healthcare data effectively.

201 - 500 employees

Founded 2014

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Drive multiple, concurrent integration projects from kickoff to go-live, ensuring customer timelines and complex technical requirements are successfully met. • Provide strategic guidance by evaluating customer workflows and technical infrastructure, identifying integration gaps, and proposing scalable solutions to enhance efficiency. • Design, build, and deploy customer integrations using our platform's tools, managing the full cycle of configuration, testing, modification, and go-live support. • Partner with cross-functional teams, including Account Management and Sales, to ensure the long-term success and technical health of key customer accounts. • Develop and maintain clear technical documentation, reusable implementation assets, and internal best practices to empower both customers and internal teams. • Maintain clear and proactive communication, providing regular status updates on project milestones, risks, and outcomes to all internal and external stakeholders. • Continuously advance your expertise in key integration standards and technologies to serve as a subject matter expert for customers and colleagues. • Willingness to travel to customer sites as needed (approximately 5-10%).

🎯 Requirements

• 5+ years of experience in a technical, client-facing role, preferably within Healthcare IT, EHR implementation, or a related SaaS industry. • Proven success managing a portfolio of multiple, concurrent software implementation or integration projects from start to finish. • Demonstrated experience working directly with customers to understand their business needs and translate them into technical solutions. • Hands-on experience with key healthcare integration standards and data formats (e.g., HL7v2, FHIR, X12, C-CDA) and familiarity with modern APIs. • Deep understanding of clinical workflows and direct experience working with Electronic Health Record (EHR) systems. • Exceptional analytical and problem-solving skills, with a proven ability to deconstruct and troubleshoot complex technical challenges. • Excellent communication and interpersonal skills, with the ability to act as a trusted strategic advisor for customers and collaborate effectively with internal teams. • A self-driven work ethic and a demonstrated ability to operate with a high degree of autonomy and initiative. • Bachelor's degree or equivalent practical experience.

🏖️ Benefits

• 100% remote first culture (must be based in the US) • Unlimited Flexible Time Off • 15+ Observed Holidays • Rest & R^Charge days (guaranteed a 3-day weekend each month) • R^Charge (6 weeks paid sabbatical + stipend) • 401k match 50% for up to 8% on Day 1 • Medical/Dental/Vision Benefits on Day 1 • HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program • Paid Parental Leave (16 weeks) • Productivity Stipend & Wellness Fund • Redox Issued MacBook • Virtual and/or in-person Team & Company Events • Stock Options • Employee Referral Bonus Program • Recognized as CB Insights Top 150 Most Promising Digital Health Startups in the WORLD & named Top 10 Trending Startups for 2022 Health-Tech companies on Wellfound (formerly AngelList Talent)!