Senior Global Product Operations Manager

Job not on LinkedIn

September 25

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Remofirst

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HR Tech • Compliance • SaaS

Remofirst is a full-service Employer of Record (EOR) company that facilitates global employment solutions for businesses. It allows companies to employ talent in over 180 countries without establishing multiple international entities. Remofirst provides a range of services including global payroll management, onboarding, and managing international employees and contractors, ensuring compliance with local legal requirements. The company also offers international health insurance, assistance with visas and work permits, and comprehensive workforce management solutions, all aimed at simplifying the process of hiring and managing global talent. Remofirst is a versatile platform tailored to meet the needs of startups and large enterprises for smooth global expansion and efficient HR management.

11 - 50 employees

👥 HR Tech

📋 Compliance

☁️ SaaS

📋 Description

• Own the bridge between product, data, and operations; design scalable processes and define and manage metrics • Define and manage KPIs, dashboards, and reporting frameworks that measure product adoption, operational efficiency, and customer success • Turn customer and operations insights into clear product priorities and process improvements • Automate and optimize onboarding, payroll, compliance, and support workflows to ensure scalability across global markets • Partner with Product Managers to launch and measure new features and products, from requirements through to adoption tracking • Lead cross-functional projects that require alignment across operations, product, and engineering • Act as the metrics champion, ensuring the organization knows what to measure, why it matters, and how to improve • Leverage tools like Zendesk, Jira, Notion, HubSpot, and BI platforms (Looker/Tableau, SQL) to streamline processes and increase visibility • Document workflows, product changes, and best practices for both internal and external stakeholders

🎯 Requirements

• 5+ years in Product Operations, Business Operations, or BI/Data-focused roles within SaaS or tech (HRTech, FinTech, or B2B SaaS is a strong plus) • Strong analytical and technical background, with experience using BI tools and working directly with data (SQL, dashboards, reporting) • Proven ability to automate and improve processes at scale • Experience managing cross-functional projects and driving measurable impact • Excellent communication skills: you can translate complex data into simple, actionable insights • Comfortable operating in a fast-paced, global, remote-first startup with changing priorities • Passion for metrics, scalable systems, and building productized operations

🏖️ Benefits

• employee benefits like health insurance, and financial benefits • Remote-first work environment • Opportunity to work with Fortune 500 companies and top startups (e.g., Microsoft, Mastercard, TransferGo)