Resilinc
Enterprise • AI • SaaS
Resilinc is a leading provider of supply chain risk management and resiliency solutions. The company uses advanced technologies such as AI for mapping, monitoring, and predictive analytics to offer deep supply chain visibility and risk scoring. With their proprietary data, Resilinc helps businesses ensure continuity by forecasting disruptions and collaborating effectively with global suppliers. They serve industries including aerospace, healthcare, and high-tech manufacturing, providing tools for compliance, business continuity planning, and ESG adherence. Their services cater to various business roles including CEO, CPO, and supply chain resiliency managers.
201 - 500 employees
Founded 2010
🏢 Enterprise
☁️ SaaS
Gainsight Administrator – Digital Success, Agentic Customer Experience
Job not on LinkedIn
3 days ago
Resilinc
Enterprise • AI • SaaS
Resilinc is a leading provider of supply chain risk management and resiliency solutions. The company uses advanced technologies such as AI for mapping, monitoring, and predictive analytics to offer deep supply chain visibility and risk scoring. With their proprietary data, Resilinc helps businesses ensure continuity by forecasting disruptions and collaborating effectively with global suppliers. They serve industries including aerospace, healthcare, and high-tech manufacturing, providing tools for compliance, business continuity planning, and ESG adherence. Their services cater to various business roles including CEO, CPO, and supply chain resiliency managers.
201 - 500 employees
Founded 2010
🏢 Enterprise
☁️ SaaS
📋 Description
• Serve as the operational and technical owner of the Gainsight platform for Resilinc’s US customer base. • Work closely with US and India Digital Engagement teams, Supplier Success, Support, and Academy leadership. • Build scaled digital engagement frameworks that drive adoption, improve GRR, accelerate supplier engagement, and strengthen operational excellence. • Collaborate regularly with the team, including in-person partnership with colleagues in Pune when applicable.
🎯 Requirements
• Based in Pune with prior experience collaborating in hybrid office settings. • Experience implementing or scaling digital success programs for US customers. • Exposure to AI-driven or agentic automation concepts. • Background supporting hybrid CS models that blend scaled and high-touch engagement.
🏖️ Benefits
• Full-stack benefits for health, wealth and wellbeing to keep you thriving.
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