Sales Support Representative

October 23

Apply Now

Receive Emails with Similar Jobs

ResMed

WebsiteLinkedInAll Job Openings

Healthcare Insurance • SaaS

ResMed is a global leader in sleep technology and respiratory care, focused on improving out-of-hospital care to enhance the health and quality of life for individuals with chronic diseases. With over 30 years of innovation, ResMed develops life-changing technology and provides software platforms that support medical professionals and caregivers in helping patients manage their health from home or in preferred care settings. The company is committed to diversity and inclusion, supporting a wide range of professionals in building meaningful careers, and shaping the future of connected health care with the goal of impacting 250 million lives worldwide.

5001 - 10000 employees

Founded 1989

⚕️ Healthcare Insurance

☁️ SaaS

💰 Post-IPO Debt on 2019-07

📋 Description

• Plan and oversee enterprise-level support and service activities for company products and services for designated clients • Ensure quality service and operational performance within program and delivery standards • Develop client relationships • Provide service delivery and support mechanisms • Act as single point of client contact for service incidents • Document activities within the Customer Relationship Management (CRM) system • Work closely with the Sales Management team

🎯 Requirements

• Team player with strong work ethic and a can-do attitude • Excellence in all forms of communication with command of product and media presentations, especially via webinars, video conferencing, etc. • Motivated with execution and results focus • Demonstrated ability to provide excellent service internally and externally • Self-starter with proven leadership qualities • Demonstrated ability to develop and build strong customer relationships • +1 years relevant experience in B2B sales support; medical device industry experience and knowledge preferred • BA/BS in business discipline or equivalent experience preferred not required

🏖️ Benefits

• comprehensive medical, vision, dental, and life insurance • AD&D insurance • short-term and long-term disability insurance • sleep care management • Health Savings Account (HSA) • Flexible Spending Account (FSA) • commuter benefits • 401(k) • Employee Stock Purchase Plan (ESPP) • Employee Assistance Program (EAP) • tuition assistance • fifteen days Paid Time Off (PTO) in the first year • 11 paid holidays plus 3 floating days • 14 weeks of primary caregiver leave • two weeks of secondary caregiver leave