Business Applications Analyst

November 11

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Logo of Restaurant365

Restaurant365

B2B • SaaS • eCommerce

Restaurant365 is a comprehensive restaurant management software platform that unifies accounting, inventory, workforce management, and payroll services into a single solution. Trusted by over 40,000 restaurants, it enhances operational efficiency, helps control food and labor costs, and improves guest experiences through features like employee training, scheduling, and data-driven sales forecasting. Restaurant365 aims to streamline administrative tasks and empower restaurant operators to make strategic decisions quickly and accurately.

501 - 1000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

📋 Description

• Ongoing collaboration with each GTM team to understand where their workflows contribute to the customer journey to assist in fully maximizing their ability to execute these workflows effectively • Identify and improve inefficiencies in the Salesforce UI/UX by leveraging the full range of Salesforce feature functionality to surface the right data at the right time, increasing user adoption • Support RevOps by managing standard data normalization and duplicate data prevention in Salesforce • Execute on field structure redefinition to standardize help text, descriptions, data types, and other attributes to ensure scalable object modeling and metadata framework is maintained • Support the automation of data integration from GTM tools such as Gong, Zoominfo, Clay • Collaborate with Customer Success to identify and improve the team’s ability to work quickly and efficiently through high impact processes • Create detailed process flow diagrams, data process documentation, and configuration specifications for UI/UX. • Manage stakeholder expectations and communicate timelines, risks, and dependencies clearly. • Facilitate user acceptance testing and coordinate feedback incorporation into final deliverables. • Present stakeholders with documentation to include content to enable them to train users on new solutions being delivered. • Other duties as assigned.

🎯 Requirements

• 3-5 years of experience on the Salesforce platform. • Strong understanding of Salesforce platform capabilities • Proficiency in Sales cloud data models, object and field best practices, and integrations required • Experience with configuring the Salesforce user interface and user experience • Excellent communication and presentation skills with ability to work effectively with technical and non-technical stakeholders. • Strong analytical and problem-solving abilities with attention to detail. • Experience with Agile/Scrum methodologies and project management principles. • Salesforce Administrator and App Builder strongly preferred. • Experience with third-party application configuration a plus.

🏖️ Benefits

• Comprehensive medical benefits, 100% paid for employee • 401k + matching • Equity Option Grant • Unlimited PTO + Company holidays • Wellness initiatives

Apply Now

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