Senior Product Manager, Actionable Insights

Job not on LinkedIn

October 8

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Zipline

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For far too long, retail brands have struggled with disconnects between headquarters and frontline teams. In fact, only 29% of HQ directives are executed correctly by stores. All these disconnects impact customer experience, sales, and brand sentiment. Zipline overcomes this by giving everyone a way to “see more, connect more, do more.” That’s why so many of the world’s leading brands rely on Zipline to achieve next-day store execution rates of over 90% across their fleet. With an NPS score of 90 and the highest adoption rates in the industry, Zipline isn’t just store operations’ most loved product; it’s also the favorite of store teams.

51 - 200 employees

📋 Description

• Defining and executing the product roadmap for insights, search, analytics, reporting, and conversational AI (Zippy). • Leveraging Zipline’s unique data set to deliver both customer-specific and industry-wide insights that shape smarter decisions. • Integrating AI-driven experiences that proactively surface insights, helping users act in the moment rather than react after the fact. • Evolving reporting tools into decision-support systems that go beyond dashboards to provide guidance and recommendations. • Building intuitive search and discovery experiences that help employees find the right information quickly. • Continuously measuring adoption and impact of insights-related features to inform ongoing strategy and improvements.

🎯 Requirements

• 8+ years of SaaS or enterprise product management experience, with 2–3 years in the retail domain preferred. • Proven ability to translate business needs into actionable, AI-powered product experiences. • Strong background in data analytics, search, and reporting with experience using BI tools, writing queries, and building decision-support systems. • Experience bringing AI and machine learning products from concept to launch. • Demonstrated success in defining and executing product strategy at a growth-stage company. • Strong collaboration and communication skills to align with Marketing, Sales, Engineering, Customer Success, and customer stakeholders. • Proven track record of shipping products that improve decision-making and create measurable business impact.

🏖️ Benefits

• Remote-first culture: Join a high performing, fully remote team and work where you're comfortable. • Stock Options: Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail. • Time Off: Our flexible time-off policy ensures you stay refreshed and recharged. Plus, you’ll get a monthly stipend to get you out of the house—grab a coffee and work from your favorite spot! • World-class medical, dental, and vision policies. • Team Connection: Annual company off-sites in fun locations. We've done New York, Costa Rica, Whistler, Palm Springs, San Diego, and Mexico City. • Sabbatical: A one month paid sabbatical after completing five years of working at Zipline. • Volunteering: Every quarter, Zipliners get a paid day off to volunteer for a nonprofit of their choice. • Learning: We support continuous learning and provide unlimited access to our Udemy Business account. • Great humans, great work: Work with kind, collaborative teammates who care about doing meaningful work and making a real impact. • We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other.