Clinician Success Manager, Home Healthcare

November 24

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Roger Healthcare

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Healthcare Insurance • Artificial Intelligence • SaaS

Roger Healthcare is a technology company focused on revolutionizing home health documentation through innovative AI-powered solutions. Their platform is designed to empower healthcare agencies by streamlining workflows, improving accuracy, and significantly reducing the time clinicians spend on paperwork. This enables healthcare professionals to dedicate more time to patient care while enhancing overall job satisfaction and productivity.

11 - 50 employees

Founded 2023

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Develop strong, trusted connections with clinicians and clinical leaders • Lead onboarding and provide ongoing, high-quality training sessions • Create and maintain clear resources that support clinician learning • Track engagement and usage metrics and take action when needed • Understand clinical workflows and help clinicians apply Roger effectively • Identify pain points, troubleshoot problems, and coordinate resolutions • Capture clinician insights and relay them to guide product improvements • Support renewals and expansion by demonstrating clinical value

🎯 Requirements

• Minimum 5 years of clinical experience in Home Health • Prior experience as a clinical educator or clinical manager in home health • Deep understanding of home health processes and documentation • Fast learner with strong ability to explain tools to various user levels • Skilled at interpreting metrics and identifying opportunities to improve adoption • Excellent at training, guiding, and supporting clinicians with empathy • Comfortable in a fast-moving startup and eager to improve processes and product

🏖️ Benefits

• Platinum health, dental, and vision insurance • Flexible PTO • Unmatched career growth opportunity as our first CSM hire • Make a tangible difference in the lives of clinicians and patients • Work on a mission that matters, backed by AI innovation and top-tier investors