ROI Director, Internal Communication

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🕒 September 8, 2025

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ROI Communication

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

ROI Communication is a 100% employee-owned internal communication company focused on helping the world’s leading businesses achieve their very best through inspired communication and engagement. Based in the San Francisco Bay Area, they have spent the last 20 years partnering with Fortune 500 companies to inspire people to perform at their highest level through various services like organizational planning, change enablement, strategy implementation, and measuring results. They serve a range of industries including tech, retail, energy, biomedicine, manufacturing, consumer packaged goods, and agriculture, emphasizing the importance of employee engagement and communication technology in driving business success.

📋 Description

• Support client success through change enablement, communication strategy, execution and communication ecosystem support • Oversee discrete client projects from start to finish or direct workstreams of larger client engagements • Provide overall project leadership and direct program or project for a client • Manage day-to-day client relationships and advise clients on best approaches to achieve goals • Conduct assessments and create change, engagement and communication strategies • Manage and enable strong team performance through expectations, feedback, guidance and support • Manage projects according to Statement of Work and project budget • Meet timelines with high-quality deliverables • Participate in new business development by identifying opportunities and discussing potential projects with clients

🎯 Requirements

• Bachelor's degree (four-year college or technical school) required • Master’s degree preferred; field of study: communications or marketing • 5+ years designing complex strategic communication plans • 5-7 years in communication, marketing or related field • 5+ years in internal communication • 3+ years consulting preferred • Experience managing a communication or engagement team within large, complex organizations • Experience developing and executing strategic communication and engagement plans • Strong writing and editing skills • Ability to build strong client relationships and lead teams • Proficient in standard business software and technology platforms • Ability to learn technology applications quickly • Eligible to work in the United States; employer cannot sponsor visas