Senior Coordinator, TLM Support Center

🕒 August 11

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $53.1k - $100.9k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Serve as a first-line resource for employees and managers by answering incoming team calls and providing guidance on RTX Global Time and Labor policies and procedures • Create, triage, and manage service cases in the designated case management system • Ensure proper case documentation, categorization, and follow-through until resolution • Provide quick, accurate problem resolution and effective customer support • Maintain confidentiality, accuracy, and professionalism when handling sensitive employee information • Identify recurring issues or process gaps and recommend improvements • Ensure compliance with federal and state wage and hour laws and RTX policies • Conduct research, calculations, analysis, and data entry to support labor processes • Work ServiceNow tickets from internal and external customers

🎯 Requirements

• AA/AS degree or other 2-year post-high-school training, or equivalent experience • Minimum of 6 years of relevant experience in payroll, timekeeping, finance, auditing, and/or compliance • Strong PC-based skills • Intermediate MS Word and Excel skills, including VLOOKUP and pivot tables • Experience in payroll or timekeeping in a corporate environment preferred • Working knowledge of SAP, EV5, and Workday, preferably in payroll or timekeeping • Detail-oriented • Ability to self-start, multitask, organize, and prioritize workload • Effective problem-solving and decision-making skills • Ability to provide exceptional customer service through verbal and written communication in a corporate environment • U.S. citizenship required; only U.S. citizens are authorized to access information under the program/contract • Ability to work remotely from one of the 50 U.S. states, excluding U.S. territories

🏖️ Benefits

• Healthcare benefits • Wellness benefits • Retirement benefits • Work/life benefits • Parental leave, including paternal leave • Flexible work schedules • Achievement awards • Educational assistance • Child/adult backup care • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Employee assistance program • Employee Scholar Program • Paid time off • Holidays • Potential annual short-term and/or long-term incentive compensation programs