Director of Fraud Prevention, Detection and Mitigation

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November 7

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

⏰ Full Time

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RunBuggy

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RunBuggy is an open marketplace that connects car shippers and haulers.

51 - 200 employees

💰 Venture Round on 2022-04

📋 Description

• Build and own the enterprise fraud strategy: Design an organization-wide framework to prevent, detect, and mitigate fraud (e.g., vehicle theft, identity fraud, fictitious pickups). • Run active incident response and recovery: Lead investigations, coordinate containment and remediation, manage evidence collection, and drive asset recovery and restitution efforts. • Coordinate with authorities: Serve as RunBuggy’s point of contact with local, state, and federal agencies; prepare case packages; and support escalations through to resolution. • Operationalize simple, scalable processes: Create clear policies, SOPs, and playbooks that are easy for all stakeholders to follow - internal teams, carriers, partners, and customers. • Partner across the business: Collaborate with Product, Engineering, Operations, InfoSec, and Legal to embed controls, signals, and automation into our platform and workflows. • Provide product thought leadership: Contribute fraud domain expertise to roadmap decisions, data models, and user experiences that reduce risk while preserving frictionless operations. • Measure and improve outcomes: Define KPIs and leading indicators (e.g., incident rate, detection time, loss severity, recovery rate) and drive continuous improvement through testing and analytics.

🎯 Requirements

• Bachelor’s degree required in a relevant field such as Criminal Justice, Business Administration, Risk Management, Logistics, or a related discipline; advanced degree or ACFE certification preferred. • 10+ years of progressive experience in fraud risk management, logistics, insurance, or transportation security. • Preferred experience with: RMIS, Checkr, Truckstop.com; CargoNet, VIN decoding systems; SharePoint, Excel, TalentLMS. • Ability to effectively lead and manage a team. • Proven leadership in designing and executing fraud prevention programs. • Deep understanding of motor carrier operations, cargo insurance, and vehicle theft schemes. • Hands-on experience with regulatory compliance (FMCSA, DOT), digital identity verification, and fraud analytics. • Proven ability to collaborate across functions and manage crisis situations with professionalism. • Confident leadership and a high level of professionalism, inspiring trust and credibility with colleagues, clients, and stakeholders. • Effective communication, decisive decision-making, and the ability to represent the company with poise in high-stakes situations.

🏖️ Benefits

• Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401(k) retirement savings plan. • Employee wellness program. • Employee rewards, discounts, and recognition programs. • Generous company-paid holidays (12 per year), vacation, and sick time. • Paid paternity/maternity leave. • Monthly connectivity/home office stipend if working from home 5 days a week. • A supportive and positive space for you to grow and expand your career.