Part Time Customer Service Representative

Job not on LinkedIn

February 19

Apply Now

Receive Emails with Similar Jobs

Sacha Cosmetics Limited

WebsiteLinkedInAll Job Openings

Beauty • eCommerce • Retail

Sacha Cosmetics Limited is a cosmetics company that specializes in products designed for individuals with exotic skin tones, characterized by rich melanin and diverse undertones. The company offers a wide range of beauty products, including face powders, foundations, eye makeup, lip products, and skincare formulations. Sacha Cosmetics is committed to celebrating and enhancing the natural beauty of people with deeper pigmentation, providing shades and formulations that cater specifically to their needs. Their product line includes their award-winning Buttercup Setting Powder, designed to provide a flawless finish without flashback, and a dedicated AI Foundation Finder to help customers select the perfect shade. Sacha Cosmetics provides free shipping on eligible orders and offers a satisfaction guarantee to ensure customer confidence and satisfaction.

51 - 200 employees

💄 Beauty

🛍️ eCommerce

🛒 Retail

📋 Description

• Assist customers with product inquiries and makeup advice. • Provide exceptional service and product knowledge to enhance the shopping experience. • Engage with customers through phone, email, and in-store interactions. • Identify upselling and cross-selling opportunities to boost sales.

🎯 Requirements

• At least 1-2 years of experience in customer service, preferably within the cosmetics or beauty industry. • Strong understanding of makeup products, application techniques, and current beauty trends. • Proven ability to upsell and cross-sell products in a customer-friendly, consultative manner. • Excellent verbal and written communication skills, with the ability to engage with customers effectively and professionally. • Strong attention to detail, ensuring that every customer’s needs are met and their experience is positive. • Able to work in a dynamic environment and respond to changing priorities.