Strategic Accounts Manager - Commercial

Job not on LinkedIn

August 14

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Safelite

WebsiteLinkedInAll Job Openings

Transport • Retail

Safelite is a prominent auto glass service provider offering comprehensive windshield repair and replacement services. They are recognized for their expertise in auto glass care, offering services throughout all 50 states with their MobileGlassShops™ and repair facilities. Safelite is committed to convenience, providing mobile auto glass services that come to the customer's location when eligible. They pride themselves on using high-quality materials and back their services with a nationwide warranty, ensuring customer satisfaction and peace of mind. Safelite works seamlessly with auto insurance, reducing the stress of glass repairs for their clients.

10,000+ employees

Founded 1947

🚗 Transport

🛒 Retail

📋 Description

• The Strategic Accounts Manager owns the direct relationship with the organization's top commercial partners. They work closely with their clients to design and execute best-in-class claims programs that deliver an unrivaled client experience. They are trustworthy representatives of both Safelite and the client organization. • KEY ACCOUNT MANAGEMENT: Personally manage a focused portfolio of key and strategic customer relationships, leveraging a large network of colleagues across the organization’s functions, and acting as a trusted advisor to the client. • CUSTOMER SOLUTION DESIGN: Consult with customer representatives at the top management level to identify the strategic outcomes they are seeking to achieve; then, initiate solution design by mobilizing and leading cross-functional teams to utilize best-in-class solutions. • RELATIONSHIP DEVELOPMENT & MANAGEMENT: Establishes productive, professional relationships with key partnerships in assigned customer accounts and partners with functional leaders within Safelite to coordinate the exceptional execution of the key performance metrics contained within each client’s service level agreement. • BUSINESS DEVELOPMENT: Leverage a strong understanding of the commercial market to identify and approach potential business opportunities and grow Safelite’s footprint. • Performs other duties as assigned.

🎯 Requirements

• Bachelor's Degree equivalent experience • 10+ years strategic sales experience in business-to-business sales environment • Deep understanding of the commercial market (High proficiency) • Experience with complex contract negotiation, contract development, and contract management and renewal (High proficiency) • Strong written and verbal communication skills (High proficiency) • Ability to travel up to 40% • Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. • For example, champions the needs of customers; energizes people to provide outstanding service; provides resources for customer needs. • Builds and cultivates deep partnerships or alliances with many new and existing customers. (High proficiency) • Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies. (High proficiency) • Drives Results - Consistently achieves results, even under tough circumstances. (High proficiency) • Knows the Buying Influences - Applies business acumen to accurately identify the key buying influences pertaining to an opportunity, understanding the goals and needs of multiple stakeholders in a complex, matrixed client environment. (High proficiency) • Data Collection and Analysis - Works across functions and the contact center to analyze and integrate relevant data from multiple sources and deliver insights to client that illuminate the business impact of their decisions. (High proficiency) • Negotiates Strategically/Tactically - Uses comprehensive knowledge and skills to design negotiation strategies, in partnership with relevant internal stakeholders, that facilitate growth and leave both parties satisfied with the value gained. (High proficiency)

🏖️ Benefits

• Competitive weekly pay and bonus opportunities. • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 in tuition reimbursement per year