Manager, Care Network Partnerships

🕒 6 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of SafeRide Health

SafeRide Health

501 - 1000 employees

⚕️ Healthcare Insurance

🚗 Transport

Healthcare Insurance • Transport

SafeRide Health is a company that enhances non-emergency medical transportation (NEMT) through advanced technology and a digitized network, ensuring patients access the right care at the right time. They offer a tech-first, member-centric approach enabling seamless access to transportation services, customizable platforms to fit any health plan, and real-time visibility into rides for reliability and peace of mind. SafeRide Health partners with a broad network of transportation providers to offer nationwide coverage and flexible services, focusing on improving access to life-sustaining care and transforming patient transport experiences.

📋 Description

• Maintain and grow a prioritized database of care facilities, provider organizations, advocacy groups, and other stakeholders with high transportation need or strategic relevance in key Medicaid and Medicare Advantage markets • Lead care facility partnership engagement and change management during new program implementations, partnering with the internal Facilities team to support local alignment, smooth onboarding, and adoption of programs, tools, and workflows • Build and maintain relationships with facility leaders, advocacy groups, and other local stakeholders, representing SafeRide Health in external meetings, market visits, and community events as applicable • Gather and synthesize standing orders, complaints, stakeholder feedback, competitive intelligence, and product or market listening insights to identify patterns, surface opportunities, and inform cross-functional teams • Support account management and internal teams as a point of contact for facility market needs across new health plan implementations and existing plans • Maintain accurate stakeholder records, outreach activity, engagement notes, and strategic relationship intelligence in HubSpot to support cross-functional planning, growth efforts, and RFP opportunities • Contribute to strategic outreach and socialization efforts with local organizations, advocacy groups, and state or community stakeholders, as appropriate • Track and report on measurable partnership impact, including program utilization and engagement within markets

🎯 Requirements

• Bachelor’s degree or equivalent experience • 4+ years of experience in healthcare partnerships, provider relations, customer success, account management, community engagement, network development, or a related field • Experience working with healthcare facilities, provider organizations, Medicaid-adjacent programs, or community-based stakeholders • Experience using HubSpot or a similar CRM for contact management, stakeholder tracking, and activity documentation • Experience working cross-functionally across commercial, operational, and strategic teams • Experience working in Medicaid or Medicare Advantage markets, particularly in roles related to access, coordination, or transportation • Experience supporting market development, partnership growth, or new program implementations • Familiarity with healthcare operations, care coordination workflows, or discharge planning processes

🏖️ Benefits

• We offer a remote-first work environment • Competitive compensation • Comprehensive benefits including: • Career growth and development opportunities in a mission-driven organization • Competitive salary, annual bonus opportunities, and equity options • Remote with flexible hours • Comprehensive medical, dental, and vision insurance • 401(k) with company match • Generous PTO, paid company holidays, and paid parental leave.

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